Hotel con casinò in Colorado

“Was clean”

“Room was hot even with the ac & fan running all night, the toilet wouldn’t flush, & the coffee maker in the room didn’t work at all. Plus the staff were some of the rudest I’ve ever come across. I would stay literally anywhere else in black hawk but here.”

“Absolutely on both counts”

“It was very good”

“Everything is okay”

“No decent place to eat in this town or hotel, bring your own food, gambling is ok, everything else is not.”

“The property is beautiful and they have great amenities but the staff at the Players Club and the restaurant were just plain rude. The grill staff hostess wouldn’t even come by to seat us. It was only 8 pm and they posted open until 10! They just would look then turn away. We left because no one would seat us. Then the girls at the cafe barely responded to questions. Food was premade so the sandwich was soggy and the bun tough yet wet. The guy working the players club was just sarcastic and...

“Staff was incredibly friendly and made the stay so much more fun”