Cerca hotel in Hartlepool

“Highly recommend this property! Great location so easily to walk everywhere. Quick check-in. Very friendly and helpful staff. Asked for a sofa bed to be made up and staff arrived within 5 minutes of request. Great selection of hot and cold items for breakfast.”

“Great hotel, lovely room, helpful staff”

“The room was clean and tidy, however when we stayed last year we had bottles of water in our room but this was not the case this time, I brought my own last year but didn't this year as I thought that bottles of water would be in our room. I also requested an extra pillow as the 2 pillows I had were flat, reception made a note of this but the pillow never arrived. Staff were all very welcoming, helpful and pleasant. Breakfast was lovely with a variety of breakfast choices available. the...

“Camera: molto bella e caratteristica (la mansarda) per via del letto sotto gli abbaini Bagno: non finestrato, ma bello ed elegante Personale: molto gentile e disponibile (oltre che paziente con chi come me litiga con la lingua ) Sala colazione /ristorante: molto bella, la colazione molto variegata. Cena al ristorante siamo stati bene. Aggiungo e concludo che dall’Hotel il centro è a due passi ”

“The curtains within Room 222 were far too long and were a health and safety hazard especially for the elderly generation. Bathroom fan did not operate within said room. The Queen size bed mattress was very lumpy and needs to be replaced. On Sunday 30th August 2026 I organised Sunday lunch for five persons, 3 of my relatives and my wife and I. I felt embarassed with the overall meal which was totally overcooked especially the roast potatoes and the Yorkshire puddings. I paid the bill but the...

“Breakfast was excellent and lots of variety”

“Waitress staff very pleasant and helpful. Room very dated bathroom not suitable for a family room. Lacks professional approach”

“The only thing to complain about was room service didn’t really exist using the room phone so we had to go to the desk to get food but that really is the only complaint!”

“Great staff”