Cerca hotel in Municipalità di Wollongong

“Rooms need updating they are old carpet smells needs replacing, fan in bathroom not working, rooms need new paint, curtains need cleaning, behind beds dusty and dirty. Sleeping doona needed washing was dirty.”

“Great customer service across all divisions. I would ask for a room not on the pool side next time due to noise.”

“Un hotel molto pulito, carino e moderno. La stanza era un pò piccina ma tutto sommato molto comoda. Consiglio di non prendere il parcheggio a pagamento perchè è possibile parcheggiare fuori con facilità.”

“Avevo prenotato stanza con bagno privato e mi è stata assegnata una con bagno comune”

“Cabin on quite water front, staff very helpful”

“Cabin was clean but bathroom needed some urgent maintenance.”

“The room was billed as a two bedroom apartment which is true. It had a fully fitted out kitchen, a small laundry, lounge, dining table and a single bathroom. It is a comfortable two bedroom apartment with secure parking underneath the building. Access is via a lift. It is located close to the centre of town and walking distance to the cafes and restaurants on the beach.”

“Good place, but the care of interiors could be much more better.”

“Very disappointing experience with the reception staff. Unfortunately, the service I received from the reception team was not helpful or welcoming at all. I approached them expecting basic assistance and courtesy, but instead I felt like my concerns were not taken seriously and that they were unwilling to help. The reception team is the first point of contact for guests, so I believe good communication and customer service are extremely important. Sadly, this was not my experience. The attitude...

“Terible”

“👍”

“Everything was on point! Such a cute little place to stay at! Loved how it was especially safe for the kids to play anywhere. Close to everything 10/10 stay 👌”

“The boat harbour view was pleasant from our room. The extra bed in the room should have been a King single,our son’s feet were hanging off the end. The basin in the bathroom was very very low. The shower needed a good scrub. Better quality toilet paper,so thin.”

“Kula is a lovely property. The apartments are well presented, spacious and comfortable. The location is also great and walkable to the beach and mall. There were some issues with one of the lifts not working, however the team communicated quickly and clearly and it was rectified the next day. I would suggest the addition of stoppers on all of the doors, as they bang onto the wardrobe mirrors and could cause breakage. There is also one needed on the outside of the mirror bathroom cabinet. The...

“I will never stay there again”