Hotel all inclusive in Regno Unito

“Siamo stati mezza giornata senza acqua corrente, può succedere, per carità. Gli operatori alla reception sono di una scortesia unica, e le pulizie camera alle 17 del pomeriggio nell’unica mezz’ora in cui sei in hotel non si possono accettare da un hotel di questo livello. Infine allarmi incendio che suonano di notte e insonorizzazione inesistente, sembra di avere in camera gli ospiti delle camere vicine, e se uso uno fa una doccia impossibile pensare di riposare. Non parliamo del prosecco...

“Excellent!”

“Absolutely negative experience at Dorsett Shepherds Bush. The hotel charged a significant amount to my credit card without any prior notice or invoice. After raising the issue, I had to wait a week to receive a refund via bank transfer, but the situation got even worse. Not only did they take days to return my money, but they also didn’t refund the deposit they had withheld. The lack of communication and transparency is unacceptable, and the handling of financial matters was completely...

“Food was nice and good value. Accomodation was quiet, warm and cosy, well laid out. Flow rider was good, swimming pool could do with a clean as it was a bit green around the edges. Overall really nice and would stay again.”

“This property was in need of updating. The rings had detached from the curtains, making them difficult to close. The tv was outdated. The frying pan had a very loose handle. The shower lacked power and the hot water only seemed to come on at around 8am, no good if you like to shower earlier. The bed was very comfortable, pillows were very cheap and bumpy.”