Hotel in zona Centro di La Cruz, La Cruz de Huanacaxtle

“Todo excelente, el único comentario es que habían algunos espacios en la habitación que necesitaban mantenimiento (suelo, techo, puertas corredizas).”

“Nuestra estancia fue demasiado agradable! Fuimos con nuestro perrito y fue super bien recibido, todo el personal muy atento con el y con nosotros. En definitiva regresamos a este hotel. La comida excelente, las instalaciones muy agradables, la atención de 10! La habitación hermosa! Muy agradecidos con todos :)”

“Las instalaciones muy bien y su personal muy atento, especial para escapada de relax, solo la comida no fue lo mejor pero pasaba!!”

“Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

“Best stay in PV!”

“Great hospitality will definitely return.”

“I’ve stayed at the Sheraton many times! They always have something going on by the pool or special dinners or sometimes fireworks! You will always see someone tending to the plants, which are gorgeous. Room service is 24hrs, gym is 24hrs, pool closes a little early but within walking distance of the night life. And close to Pepe’s tacos which is a favorite in PV. Inclusive is definitely worth it!”

“I had a wonderful stay at this hotel. The property was clean, comfortable, and well-maintained, but what truly made the experience exceptional was the staff. Every team member I encountered was incredibly friendly, professional, and eager to help. They went above and beyond to ensure my stay was enjoyable and stress-free. Their warm hospitality made me feel genuinely welcome from check-in to check-out. I would highly recommend this hotel to anyone looking for excellent service and a pleasant...

“Excelente! Gran playa!”

“This was our first visit, was for a 4 day long weekend. Our room was upgraded and we had a full kitchen! Room was amazing! Our balcony faced the beach so we had beautiful sunsets! Roof top pool is amazing! Excellent snack bar/bar. Breakfast….not continental but full menu! Amazing! Everything was delicious! Room service….excellent, fast and delicious too! Cant say enough about the staff….beyond friendly and helpful! Overall excellent hotel and only 10 min to downtown and 12 min to airport.”

“Tenían muchas actividades para los niños, lo cual es positivo, pero si vas en plan de relax hay mucho ruido en los camastros cerca de la alberca. Las cenas son buenas, pero la variedad en el desayuno no es mucha.”

“Falta un centro de negocios ..no hay computadoras disponibles en caso de ir con asuntos laborales ..la playa estaba muy sucia ...nunca subieron los bellboys mi equipaje ..falta quien apoye en ese servicio .”

“Great resort for families.”

“Room was too humid and had humidity smell No terrace on floor 1 Bed was not too comfortable”

“Seguridad , privacidad , gastronomía excelente ,,, playa de agua cristalina ,,,, y excepción y atención de check out tardío”

“The pools were gorgeous, and the view from our balcony was gorgeous. If you don’t mind a 10-15 minute walk, you could get to Centro or the Zona Dorada; if not, Ubers and taxis are plentiful. The beach was very rocky; when we wanted to go in the ocean, we walked south in the beach to better places.”

“Beautiful place right in the beach, staff was very friendly! Restaurant and bar is quite a bit more money than any of the other places in town, and gold carts to rent are fairly expensive, but other than that it was a beautiful place to stay.”