Lodge a Duck Key

“My daughter and I also take a trip to the keys every year and it has been 2 years since we had vacation at Hawks Cay. This recent stay was perfect like always! We will be back soon!”

“I was very disappointed because the villa I received was not the one I had reserved. This was extremely frustrating. The villa assigned to me was a two-story unit with no bathroom on the ground floor. I was traveling with my elderly parents, who were unable to use the stairs, making the villa completely unsuitable for our needs. The listing and reservation details never indicated that the villa was a two-story unit. There were no photos or information showing that the accommodation had stairs,...

“Ottima struttura, bella posizione, Park ok, colazione ok, piscina ok, camera ok”

“Camera ampia ma di livello inferiore a quella prenotata e pagata. Condizionatore non funzionante per filtro sporco.Capelli nel letto e sul cuscino, alla reception, con disappunto, mi hanno consegnato una federa invitandomi a cambiarmela senza nessuna scusa. Housekeeping praticamente inesistente, non rifanno il letto (che di per sé ha già lenzuola ingiallite) ma si limitano ad aggiungere prodotti da bagno (all'arrivo 2 di essi erano già usati). Posizione comoda, anche se molto rumorosa e...

“Clean room, friendly staff. Pool is open at night if you wanted to go for an evening swim.”

“Cattivo odore nelle stanze, mancavano accessori per toilette e nonostante la nostra richiesta di phone per capelli alla reception non abbiamo trovato nulla in camera”