Hotel vicino a Edificio Storico Saint Mary's Guildhall - Birmingham

“We spent three nights in this hotel. the room was spacious, very clean and with the necessary amenities to make coffee, tea or other hot drinks. Overall we were safe and well. ”

“L'albergo è nuovo. Camera spaziosa e pulita. Tuttavia, nonostante in fase di prenotazione avessi chiesto una camera silenziosa mi è stata data una camera all'ultimo piano sotto un motore dell'impianto di condizionamento che durante la notte ha iniziato a funzionare e non mi ha permesso di dormire . alle 4 del mattino ho chiesto aiuto alla reception che mi ha proposto di spostarmi al 3 piano..ma ormai trovandomi alle 5 del mattino il sonno era compromesso”

“Palestra piccola e poco attrezzata”

“Buon hotel in ogni sua caratteristica”

“Gym classes were amazing”

“Rather a mixed opinion of my stay. App door key is functional once you get used to it, though I would prefer a key or code personally as having all of the doors unlock before I reach them is a security/safety risk, especially for lone travellers. I was very put off by there being a hidden fee retained from the room security deposit, with the alternative choice to have the deposit held for a full 30 days. Plenty of free parking spaces but they are painted very small and some are quite...

“Unexpected damage deposit required. Check in process and access to the property was not obvious. Room was ok. Old instant coffee was not good, I had to get coffee bags from a local gas station instead. Location is a ~10 minutes walk from a handful of restaurant places.”

“Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful. Broadband signal was very weak.”

“Food was very good, reception very helpful, room very quirky. I had to book a family room as last one left - was the only room on the top floor built into the eaves. Two double bedrooms, very spacious and nice and quiet. Be aware that the rooms are in an apartment style building (bit like Butlins) across the car park. There is no lift - I was on the 2nd floor and struggled a bit with my suitcase as I have a bad hip (age!). I would also recommend to the hotel that they put some grab bars in...

“The room was a good size with a bath. Only 1 pillow each which was very flat so the next day I asked at reception if I could have another two pillows to be told no they only have enough for two pillows in each room so I said I’m sure not every room is booked out can you please sort 2 pillows she said she will have a word with housekeeping and get them sent up. They never turned up. Also I only drink tapwater with a lot of ice my husband drinks Coke with no ice. I asked for a pint glass with...

“DO NOT STAY HERE. I had booked this property a week in advance and on the day i was told there was no room for me as they did not block out the bookings when they were fully booked. They claimed they had sent a message on the portal “hours in advance” However, prior to my arrival there was no message or attempt to contact myself to let me know that the property was already booked up. Thos is quite dangerous considering i am a young female travelling to a coty i do not know in the dark. I am yet...

“Communication regarding check-in was awful. Room was really cold when I got in. Couldn't lock door at first, had to mess about freeing rhe lock (should not be my job!!) No towels or soap available. No hot water on tap. No tea/coffee making facility, although there was a kettle so at least I could get some hot water, but no cups/mugs. Went down into what I'd believed was a communal lounge & kitchen to be told by a chap who was sleeping in the lounge that it is a private room (No lock on...

“Regina was an absolute star wonderfully sunny disposition. Helpful about where to eat. Rooms are spacious and ensuite too. Breakfast is self serve continental with a good choice, however, you can cook your own in the kitchen which has all amenities. Plenty room for parking. Big lounge room. Door leads.from Breakfast.l room out to the garden which is well maintained. Squirrels, ducks,coots and.other garden birds can be seen. A very nice place.to stay, quiet and relaxing.”

“I stayed here for a party and booked a room. The staff are helpful and friendly... the only downside is I couldn't find the remote, so I should have asked! But a lovely stay all in all! X”

“Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. ”

“Good : Easy to find, great comms, generally very clean indeed, quality of bathroom (great shower) and general decor far exceeded my expectation. Bad : False fire alarm at 4.30am, used underwear and socks from.previous guest in a drawer.”

“I arrived at the property, which is a self check in in facility. I had recieved no notofication of codes for entry so had to call the help number. I was told my room number and recieved a text with code. On locating the room, it was already open and had not been serviced after the previous occupant. i called help again and the needed to wait around 30 minutes for the arrival of staff and the room prepared for me. Once i got in the room, the door handle fell off on the inside. Not impressed at...