Hotel vicino a Empire Theatre - Consett

“Very helpful staff, an excellent breakfast and situated in a lovely rural location.”

“Rooms were spotless Spot on”

“A beautiful location and great amenities”

“Very warm so air conditioning in the rooms would be good”

“No evening meal due to chef needing time off, staff seemed to have no idea what was happening. Only food available in the area was pizza at a hostel across the road. Breakfast room opened at 8:30 and consisted of help yourself Coco pops, croissants or toast, if you had an early start, nothing. Overall a very poor experience.”

“Bene”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“Excellent attentive staff in every area of hotel. I stay there regularly when visiting friends and family and my only two beefs are that the elevators seem very slow and the rooms themselves do not have enough lighting. The beds are super comfortable and rooms are very clean. The bathrooms are huge but would be nice to have face cloths again but I am noticing a trend internationally regarding this! Great for parking and public transport is very handy if needed. I will be staying there again.”

“was able to park just in front of stable room work is in progress at the property so didnt look its best on the outside,inside was fab we had everything we needed plus extras like fridge ,toaster,microwave plenty of plates mugs dishes good drinks making equipment,single beds were comfy and spotless,tv was a bit confusing but we managed in the end,we had a lot of noise on the 2 nd evening and early morning could have been the workmen🙄 the royal oak pub is extremely welcoming drinks and meals...

“Lovely, clean, and comfortable room. The bed and mattress were of excellent quality, and I had a very good night's sleep. We had dinner in the restaurant, which was fantastic. The portions were generous, and the food was of a very high standard. We stayed in the family room and, unfortunately, there was a noticeable iron burn mark in the middle of the carpet. Breakfast was cooked to order, with tea and coffee available on request. Overall, the breakfast was enjoyable. However, the sausages were...

“Great Hotel”

“There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable.”

“Lovely pub , nice room , nice surroundings…. Shower very small though , will come back .”

“Good”

“The hotel is well positioned and presented, occupying a strategic location overlooking the town. The room occupied was on par for the standard of the hotel, albeit the slope of the floor in the shower made you feel as though you might tumble out of the shower. The restaurant felt somewhat cramped with tables sited at both ground level and on raised platforms, which gave the impression of either looking down on other diners or being watched. The staff were polite and professional with the food...

“Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists.”