Hotel vicino a Chapman's Well Local Nature Reserve - Durham

“Review of two night stay at Hotel 52, Stanley from Friday 8th to Sunday 10th May 2026 Check-in was online only which required a smartphone and a reliable Wi-Fi signal, there are no reception staff on site during the normal working day. The outer door was automatic so anyone could walk in. After collecting our key from a key safe we went to find our room. There was a security toggle with the key to open inner doors of the hotel but none of the security locks functioned so anyone could access all...

“Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.”

“was able to park just in front of stable room work is in progress at the property so didnt look its best on the outside,inside was fab we had everything we needed plus extras like fridge ,toaster,microwave plenty of plates mugs dishes good drinks making equipment,single beds were comfy and spotless,tv was a bit confusing but we managed in the end,we had a lot of noise on the 2 nd evening and early morning could have been the workmen🙄 the royal oak pub is extremely welcoming drinks and meals...

“The staff were very helpful and the food was delicious Good value for money ”

“Was kept away most of the night by the extractor fan in bathroom of another guests room ”

“The hotel was lovely and old. The staff were extremely friendly and helpful. We had an issue with no hot water, however the management did their very best to accommodate the problem asap and apologetic. The food in the stable restaurant was yum! Overall, a great stay.”

“Fabulous to stay in a castle, food was outstanding. Will definitely be back”

“A beautiful hotel with friendly, helpful staff. Room was very comfortable. Excellent breakfast too.”

“Nice”

“Camera: molto bella e caratteristica (la mansarda) per via del letto sotto gli abbaini Bagno: non finestrato, ma bello ed elegante Personale: molto gentile e disponibile (oltre che paziente con chi come me litiga con la lingua ) Sala colazione /ristorante: molto bella, la colazione molto variegata. Cena al ristorante siamo stati bene. Aggiungo e concludo che dall’Hotel il centro è a due passi ”

“The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...

“Lovely quirky room in a lovely pub in a quiet location food was lovely clean room I did think the check in service could be a little more professional has we were given wrong keys to our room. The only downside was the WiFi in the room it didn’t work and you don’t get a phone signal, taxis are must if you plan to explore walking isn’t an option due to location. ”

“Clean room! Great value for money and the young lad on the afternoon shifts was very helpful 🙏”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“Good free breakfast for all guests although we were charged extra by Expedia which was annoying. Dated decor in the rooms but clean bathroom. Our room was very cold and the heating only worked intermittently (we turned the radiator to full but it came on for about an hour one night and roasted us on the final night, two other nights had no heating at all). Parking was ok but we got the last available space on a couple of days after going out… I think you can park in the approach road for free...

“Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents.”

“Excellent stay with my son”

“The entrance to check in was not obvious from the outside when we arrived and the hotel is isolated in its location. However, staff were friendly, the room was clean and comfortable and the breakfast was good.”

“Basic hotel with basic amenities. Hotel and rooms need upgraded.”