Hotel vicino a Ferrovia Panoramica di Stone Mountain - Atlanta

“When we arrived, the hot water was out, and we only had lukewarm for the next two days. The restaurant took forever to get an order, then there were no condiments nor sugar for tea and coffee.While we were there, people were stuck on elevators, while staff did nothing. One of our visiting group, a retired firefighter, got the fire department involved to rescue those trapped. I had stayed there once before, several years ago, and they lost power to elevators. Moved out of upper rooms with no...

“The room was very clean but the breakfast was not much”

“We booked a while back and when we arrived, we were told they didn't have a room for us. They had our booking confirmation but somehow that didn't mean they saved a room for us. This should have been communicated ahead of time, not when we get there after a long day of traveling. We had an event to get to so this made for a hectic night of trying to find a place to stay, rush to get ready and get to the event. Absolutely unacceptable”

“ok”

“.”

“Both of the rooms they tried to give my daughter smelled like cigarette smoke and their signage specifically states that if they even smell smoke, they keep your deposit. It was a pit, she stayed at a different hotel and we got a refund.”

“I have been away since the spring and returned to Atlanta recently for my birthday but to my surprise there is new staff that automatically brought me back to the previous issues I have had with the staff here first asked for a deposit I responded that I never payed a deposit before here for a non smoking room was just an insult then an more seasoned employee stepped in and assisted them but that employee wasn’t here this time and shouldn’t have to be present to get proper service this room has...

“Too Noisy”

“Extended my stay and when I went to front desk to check out and check back in. They never took the deposit back after putting it on my card and I didn’t know. And they told me I would have to give them a new deposit of 100 dollars. Although the mistake was in their end forcing me to check out and leave. Never will stay here again. Times too hard to be makin mistakes like that and not accepting accountability”

“The staff was friendly and the maintenance man helped me out with no problems. The parking lot is very well lit. Overall good overnight experience.”

“I do not recommend this place. The hotel is in very poor condition. The bedsheets were dirty, and there were cockroaches everywhere. The cleanliness and maintenance were unacceptable. I would not stay here again.”

“Room had roaches everywhere I couldn’t sleep so I just stayed up because they kept walking around. The bathroom smelled like dirty cleaning water, the walls were cracked like it had an mini earthquake, some of the walls had paint stripped off and smoke ashes in my room phone as well as on the bed and the bed had multiple blood spots. Do not go to this location if you can avoid it. The tissue holder in the restroom look like it can give you a disease.”

“Love yall”

“Habitación vieja, holia a umedo con polvo y sobre todo muy cara me cobraron 75 dolares mas de lo que page real mente no te la recomiendo, creo que vale la pena pagar unos dolares mas, por esta mala experiencia de hoy en adelante no vuelvo a quedarme nunca mas aqui. NO TE QUEDES AQUI LUEGO ME AGRADECERAS.”

“Staff was courteous and respectful. Room was clean”