Hotel vicino a Fish Sands - Hartlepool

“Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

“Not a good a place”

“The hotel is just in front of the beach, which is good. Unfortunately the hotel is old, the rooms and bathrooms need to be refreshed. I was there in the beginning of June, and the room was humid and I freezed all night long. Not a pleaseant stay.”

“Sea views was amazing.”

“Staff were amazing night staff was amazing ”

“Staff were incredibly friendly and accommodating. They also have a great knowledge of the history of the building. Lovely breakfast and clean, quality facilities. ”

“Very good breakfast and friendly atmosphere”

“Struttura vecchia, sicuramente da modernizzare. Moquette sporca in camera. Lavandino bagno senza il miscelatore. Letto non di sicuro comodo”

“Lovely hotel, friendly ”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“L'hotel si presenta bene, è ben tenuto, sembra tutto abbastanza nuovo ed è pulito. Tuttavia se dovessi tornare proverei un'altro hotel, in questo c'è lo stretto necessario ma non c'è aria condizionata, frigo bar e nella mia stanza le lampadine del bagno erano quasi tutte rotte, ne funzionava una sola. Evidente stato di mancanza di cura nell'accoglienza degli ospiti.”

“reception spoke very little English which was surprising”

“Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere.”

“Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star.”