Hotel vicino a Victoria Park - Hartlepool

“Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

“Not a good a place”

“Sea views was amazing.”

“The hotel is just in front of the beach, which is good. Unfortunately the hotel is old, the rooms and bathrooms need to be refreshed. I was there in the beginning of June, and the room was humid and I freezed all night long. Not a pleaseant stay.”

“reception spoke very little English which was surprising”

“Staff were amazing night staff was amazing ”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere.”

“Very good breakfast and friendly atmosphere”

“Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. ”

“Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star.”