Hotel vicino a Museum of Hartlepool - Hartlepool

“Sea views was amazing.”

“Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.”

“The room was dirty, freezing cold with a broken blow heater. Bath room door falling apart, carpet dirty all round dissatisfyin.”

“The hotel is just in front of the beach, which is good. Unfortunately the hotel is old, the rooms and bathrooms need to be refreshed. I was there in the beginning of June, and the room was humid and I freezed all night long. Not a pleaseant stay.”

“Staff were amazing night staff was amazing ”

“Staff was brilliant ”

“Lovely accommodation and very welcoming hosts”

“Struttura vecchia, sicuramente da modernizzare. Moquette sporca in camera. Lavandino bagno senza il miscelatore. Letto non di sicuro comodo”

“L'hotel si presenta bene, è ben tenuto, sembra tutto abbastanza nuovo ed è pulito. Tuttavia se dovessi tornare proverei un'altro hotel, in questo c'è lo stretto necessario ma non c'è aria condizionata, frigo bar e nella mia stanza le lampadine del bagno erano quasi tutte rotte, ne funzionava una sola. Evidente stato di mancanza di cura nell'accoglienza degli ospiti.”

“Dirty ”

“.”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”