Hello good evening, We are sorry that you did not find the apartment clean. We rely on one of the best companies in Florence. If you had warned us, we would have come to check it out.

Dear Guest, thank you for your comment. It is important that our staff judge the guest and know how his experience was in our accommodation. Our apartment is located in one of the oldest neighborhoods in Florence, close to the most important tourist attractions. We are inside a Renaissance palace that has preserved all its original features. Our cleaning company is very careful and precise in cleaning each apartment, but we will communicate to pay even more attention. Of course, we also had a demonstration made to make sure it doesn't happen again. We will consider your comments for future improvements. thanks again for your opinion Valerix Staff