Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 395 su 1002 recensioni" "
10 - Eccellente
395
Valutazione di 8 - Buono. 372 su 1002 recensioni" "
8 - Buono
372
Valutazione di 6 - Soddisfacente. 140 su 1002 recensioni" "
6 - Soddisfacente
140
Valutazione di 4 - Scarso. 44 su 1002 recensioni" "
4 - Scarso
44
Valutazione di 2 - Terribile. 51 su 1002 recensioni" "
2 - Terribile
51
9,0/10
Pulizia
8,4/10
Personale e servizio
8,0/10
Servizi
8,2/10
Condizioni e dotazioni della struttura
7,6/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Annette
28 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The cleanest room ever
Staff are friendly, very quiet and safe .Will be back
Annette
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Denise
17 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to the ferry and very roomy and comfortable
Denise
Soggiorno di 1 notte a febbraio 2024
Risposta di The Team at Belmercer Motel, il giorno 22 feb 2024
Hello Denise,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us.Kind Regards
8/10 Buono
Paul
28 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Location great
Paul
Soggiorno di 1 notte a gennaio 2024
Risposta di The Team at Belmercer Motel, il giorno 8 feb 2024
Hello Paul,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you found our location great.Kind Regards
10/10 Eccellente
Ben
22 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ben
Soggiorno di 2 notti a gennaio 2024
Risposta di The Team at Belmercer Motel, il giorno 24 gen 2024
Hello Ben,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Vicki
Viaggio di lavoro
9 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
Vicki
Soggiorno di 1 notte a gennaio 2024
Risposta di The Team at Belmercer Motel, il giorno 9 gen 2024
Hello Vicki,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us.Kind Regards
2/10 Terribile
FRANK
25 dic 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
FRANK
Soggiorno di 1 notte a dicembre 2023
Risposta di The Team at Belmercer Motel, il giorno 27 dic 2023
Hello Frank,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The Belmercer Motel would like some extra feedback regarding your review, as you made no complaints to any staff members over the course of your stay.Kind Regards
2/10 Terribile
Suzanne
3 dic 2023
Suzanne
Soggiorno di 1 notte a dicembre 2023
Risposta di The Team at Belmercer , il giorno 27 dic 2023
Hello Suzanne,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The Belmercer Motel would like to mention that you did not stay at the property and were marked as a No-Show.You booked a Non-Refundable, Non-Changeable Room type via a third party booking site and agreed to the reservation terms and conditions.Whilst it is unfortunate that the event you were due to attend was cancelled, the property did inform you that there were no cancellations and no changes for the room type you had reserved. Please note there are also no on the day cancellations or changes permitted.Kind Regards
10/10 Eccellente
peter
Viaggio di coppia
3 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only stayed the one night but very quiet and convenient location - staff were friendly - good parking - prefer better reception hours but overall very nice
peter
Soggiorno di 1 notte a dicembre 2023
Risposta di The Team at Belmercer Motel, il giorno 5 dic 2023
Hello Peter,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us.Kind Regards
2/10 Terribile
Nikhil
2 dic 2023
Nikhil
Soggiorno di 1 notte a dicembre 2023
Risposta di The Team at Belmercer Motel, il giorno 27 dic 2023
Hello Nikhil,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are unsure however how you can review the property when you were a No-Show for your reservation.The Belmercer Motel notes that you booked via a third party booking site and agreed to the terms and conditions of a Non-Refundable room type, which clearly lists the properties reception and check in hours. In the future we suggest checking that the properties opening hours and check in terms and conditions are appropriate for your needs.Kind Regards
6/10 Soddisfacente
Mark
Viaggio di lavoro
28 nov 2023
Mi è piaciuto: Pulizia e personale e servizio
Convenient to my work, but traffic all around, starting at about 5.00am
Mark
Soggiorno di 1 notte a novembre 2023
Risposta di The Team at Belmercer Motel, il giorno 28 nov 2023
Hello Mark,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you found our location convenient for your work.Kind Regards
6/10 Soddisfacente
Kerry
Viaggio di coppia
19 nov 2023
Mi è piaciuto: Personale e servizio
Did not like paying $200 bond that was not refunded for two days after stay will not be staying there again
Kerry
Soggiorno di 1 notte a novembre 2023
Risposta di Manager on Duty, il giorno 19 nov 2023
Hi Kerry,If you had a Credit Card and not a Debit Card No Bond would have been taken. However, your bond was returned by us on the day of departure Wednesday 15th November 2023. As you would have been told on arrival it can take 3-5 business days for your bank to refund it into your account.Kind regardsBelmercer Motel
8/10 Buono
Matthew
12 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Matthew
Soggiorno di 1 notte a novembre 2023
Risposta di The Team at Belmercer Motel, il giorno 14 nov 2023
Hello Matthew,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
2/10 Terribile
Zane
11 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rude
Zane
Risposta di Manager on Duty., il giorno 12 nov 2023
Hi Zane,As per the booking you made through Wotif for 1 adult,you turned up with 4 adults, the staff on duty explained the type of room you booked did not cater for 4 adults and two room would have to be taken.Your left with the other 3 adults and never check into the motel.
8/10 Buono
Valerie
9 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Reception and cleaning staff were excellent. The foxtel in room didnt work all the time, was unable to change channels quite often. The bathroom door was unable to be closed or.locked as it was not lined up properly and then came off runners when trying to align to close.
Valerie
Soggiorno di 7 notti a ottobre 2023
Risposta di The Team at Belmercer Motel, il giorno 10 nov 2023
Hello Valerie, Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We will be sure to pass along your kind words to our housekeeping and reception staff members.We offer 30+ Foxtel channels, and we have not heard from any other customers regarding any problems, however we will have our technical team look into this.In regards to your comments regarding the sliding door, a staff member has investigated this matter and the issue has been resolved. We appreciate you bringing this to our attention.Kind Regards
10/10 Eccellente
chris
Viaggio di lavoro
7 nov 2023
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Modern property and very clean. Back rooms back onto train tracks, during night yiu can hear the freight trains. Bring some ear plugs.
chris
Soggiorno di 1 notte a novembre 2023
Risposta di The Team at Belmercer Motel, il giorno 8 nov 2023
Hello Chris,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you found the property modern and very clean.Kind Regards
10/10 Eccellente
Vanessa
Viaggio di coppia
27 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome stay! Receptionist was so lovely and accommodating and the room was very roomy!
Vanessa
Soggiorno di 1 notte a ottobre 2023
Risposta di The Team at Belmercer Motel, il giorno 28 ott 2023
Hello Vanessa,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We will pass along your kind words to the staff members who were on duty and we are pleased you enjoyed your stay with us.Kind Regards
10/10 Eccellente
Kevin
27 ott 2023
Kevin
Soggiorno di 1 notte a ottobre 2023
Risposta di The Manager on Duty, il giorno 17 nov 2023
Thank you Kevin for the 5/5, we hope to see you again :)The team at Belmercer Motel
2/10 Terribile
xavier
23 ott 2023
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
xavier
Soggiorno di 1 notte a ottobre 2023
Risposta di The Team at Belmercer Motel, il giorno 26 ott 2023
Hello Xavier,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Unfortunately you have not left any feedback regarding your review score, however the property would like to mention that our staff members went beyond their requirements to get your party checked in to the property, given the circumstances surrounding your arrival time. We also note that you made no complaints or comments to any staff on duty during your stay with us.Kind Regards
10/10 Eccellente
David
22 ott 2023
David
Soggiorno di 1 notte a ottobre 2023
Risposta di The manager on duty., il giorno 12 nov 2023
Thank you David for the 5/5 and we look forward to seeing you again.
6/10 Soddisfacente
Anne, Mowbray
Viaggio di coppia
22 ott 2023
Mi è piaciuto: Pulizia e personale e servizio
Friendly staff on arrival. Room clean. Could have small bedside lamps instead of downlights above bed. Had trouble connecting wifi even after obtaining new passwords just kept dropping out. Good location within walking distance to shops and waterfront. Bit noisy near rail and highway.
Anne
Soggiorno di 2 notti a ottobre 2023
Risposta di The Team at Belmercer Motel, il giorno 24 ott 2023
Hello Anne,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback. We are pleased to hear you found our staff friendly and the room clean.Kind Regards
6/10 Soddisfacente
Darryl
11 set 2023
Mi è piaciuto: Pulizia e personale e servizio
Property was very clean and the reception staff member was exceptional. The rooms are dated and the TV is small but overall an easy place to stay with a 10 minute walk to the middle of town
Darryl
Soggiorno di 1 notte a settembre 2023
Risposta di The Team at Belmercer Motel, il giorno 12 set 2023
Hello Darryl,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The property will be sure to pass along your lovely words to both our housekeeping team and reception staff members.In regards to the TV size, we will be sure to pass along your comments to the Belmercer Motel managers.Kind Regards
10/10 Eccellente
Liam
10 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Liam
Soggiorno di 2 notti a settembre 2023
Risposta di The Team at Belmercer Motel, il giorno 12 set 2023
Hello Liam,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
6/10 Soddisfacente
Brian
8 set 2023
Mi è piaciuto: Personale e servizio
Brian
Soggiorno di 1 notte a settembre 2023
Risposta di The Team at Belmercer Motel, il giorno 12 set 2023
Hello Brian,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Bruce
4 set 2023
Bruce
Soggiorno di 1 notte a settembre 2023
Risposta di The Team at Belmercer Motel, il giorno 24 set 2023
Hello Bruce,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Andy
27 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to foreshore.
Andy
Soggiorno di 1 notte ad agosto 2023
Risposta di The Team at Belmercer Motel, il giorno 29 ago 2023
Hello Andy,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you enjoyed our proximity to the foreshore.Kind Regards
10/10 Eccellente
Maryanne
20 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Maryanne
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 21 ago 2023
Hello Maryanne,Thank you for taking the time to review us and giving us a 5/5.Looking forward to seeing you again. :)The team at Belmercer Motel
6/10 Soddisfacente
Julie
17 ago 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Very noisy place to stay,
Julie
Soggiorno di 2 notti ad agosto 2023
Risposta di The Team at Belmercer Motel, il giorno 17 ago 2023
Hello Julie,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Please note our units are soundproofed with double glazed windows and sliding doors. However if you found the external noise excessive there is an After Hours Number you can call to make a complaint.Kind Regards
10/10 Eccellente
Fraser
15 ago 2023
Fraser
Soggiorno di 3 notti ad agosto 2023
Risposta di The Team at Belmercer Motel, il giorno 5 set 2023
Hello Fraser,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Julie
26 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great friendly service , quick check in requested type of room and no problems obtaining that room, couldnt ask for better THANK YOU
Julie
Soggiorno di 1 notte a giugno 2023
Risposta di The Team at Belmercer Motel, il giorno 27 giu 2023
Hello Julie,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear that you our team to have friendly service and that check in was quick and easy.We look forward to seeing you when you are next in Geelong.Kind Regards
6/10 Soddisfacente
Mohammad
14 giu 2023
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Door would not lock properly, there were loud people at 12 am outside our room. microwave had food leftover on door. dining table in a old condition does not look good. carpet looks worn out.
staff were very nice and welcoming. loved the parking. close to the beach. place outside the room clean enough.
i think it should be a bit less price wise.
Mohammad
Soggiorno di 2 notti a giugno 2023
Risposta di The Team at Belmercer Motel, il giorno 14 giu 2023
Hello Mohammad,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The Belmercer Motel notes that you stayed with us for multiple nights and over the course of your stay you made no complaints to any staff you encountered during your stay. The property has investigated and there is no problem with any doors locking, so we are perplexed by your comments regarding the door.If you had a problem with noise from other guests, there is a number inside the compendium to alert staff of extraneous noise. We will be sure to pass along your kind words regarding our staff to the staff members who were on duty during your stay with us.In the future please advise staff of any concerns throughout your stay, as staff are unable to attend to concerns days later post check out.Kind Regards
4/10 Scarso
Ian
12 giu 2023
Ian
Soggiorno di 1 notte a giugno 2023
Risposta di The Team at Belmercer Motel, il giorno 3 lug 2023
Hello Ian,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The Belmercer Motel would have appreciated more feedback regarding why you have left the property a two out of five. Kind Regards
10/10 Eccellente
Joe
3 giu 2023
Joe
Soggiorno di 1 notte a giugno 2023
Risposta di The Team at Belmercer Motel, il giorno 23 giu 2023
Hello Joe,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
4/10 Scarso
Justine
1 giu 2023
Non mi è piaciuto: Personale e servizio
Staff not friendly and at times very rude.
No utensils in room. Would not recommend!
Justine
Soggiorno di 3 notti a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 14 giu 2023
Hello Justine,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.However the Belmercer Motel is perplexed by your review, as you have stayed with us multiple times and made no complaints to any staff on duty.The compendium inside each room provides detailed information as to how to obtain crockery and cutlery if required.Kind Regards
8/10 Buono
Peter
Viaggio di lavoro
31 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to everything
Peter
Soggiorno di 1 notte a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 1 giu 2023
Hello Peter,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you found the property close to everything.Kind Regards
10/10 Eccellente
Sam
Viaggio di gruppo
28 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Didn’t like the street noise
Sam
Soggiorno di 2 notti a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 31 mag 2023
Hello Sam,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Justine
19 mag 2023
Justine
Soggiorno di 7 notti a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 14 giu 2023
Hello Justine,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you enjoyed your stay with usKind Regards
2/10 Terribile
Carole
18 mag 2023
Carole
Soggiorno di 1 notte a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 7 giu 2023
Hello Carole,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.In this situation we would have appreciated further information as to why you marked the Belmercer Motel a one out of five.Especially considering you did not stay at the property under this reservation.Kind Regards
6/10 Soddisfacente
Belinda
Viaggio di lavoro
16 mag 2023
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff were LOVELY. Not many clients but I was put at the front room facing busy road - opposite a motorbike shop that needs all its security lights on all night - venetian curtains that dont join and let lots of light in - loud. Plus 100 bins under my window for the bin truck to collect at 5am. NO SLEEP - on a business trip when I need sleep this was just not good.
Belinda
Soggiorno di 1 notte a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 19 mag 2023
Hello Belinda,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.The Belmercer Motel notes that you booked a Spa Deluxe Queen Unit online via a third-party booking site, and as such these rooms are clearly depicted as being located at the front of building on Mercer Street. The Belmercer Motel feels we should mention that we have staff members check all rooms and all equipment and facilities are working in the rooms prior to guests checking in and once again when they depart and the venetian blinds in the room you stayed in, closed completely, so we are unsure why you state they didn’t join. Unfortunately, the Belmercer Motel cannot control the external lights from the street and from other businesses in the nearby area, however we do note that we have return customers who request these front facing rooms for each of their stays with us.Belmercer Motel also feels it is important to note that the lovely staff member who was on duty during your stay actually moved the four bins onto the opposite side of the driveway in front of the restaurant, as the bins belong to the restaurant so as the noise from the rubbish collection in the morning would not disturb any guests staying at the property.Kind Regards
10/10 Eccellente
Julie
Viaggio di lavoro
9 mag 2023
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
really friendly staff.. very helpful and great room and nice and quite THANK YOU
Julie
Soggiorno di 1 notte a maggio 2023
Risposta di The Team at Belmercer Motel, il giorno 9 mag 2023
Hello Julie,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you found our staff friendly and the room was nice and quiet.Kind Regards
8/10 Buono
Cindy
29 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe environment, but other guests easily heard from car park below .
Internet didn’t work for password provided . Reported to staff mid afternoon but heard nothing back for duration of stay. Bathroom very generous size and clean . Room on the smaller side. Basic supplies provided which is fine but little pack of biscuits a bit stale . Fridge and microwave needs a good cleaning.
Otherwise a good stay with food places nearby for meals .
Bed very comfortable.
Cindy
Soggiorno di 1 notte ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 2 mag 2023
Hello Cindy,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you enjoyed your stay with us, and we appreciate your constructive feedback and will be sure to pass this along to all members of our team.Kind Regards
10/10 Eccellente
Gemma
25 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Stay at Belmercer Motel! My disabled room, was very functional, had lots of room to move around the bedroom and Bathroom. Friendly and helpful staff. I love that the location of the motel had a burger cafe next door and is very close to Westfield & sporting events. I definitely will be back to stay here again when I am back in Geelong.
Gemma
Soggiorno di 3 notti ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 26 apr 2023
Hello Gemma,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us and found our accessible unit functional with lots of space.We look forward to seeing you again in the future.Kind Regards
10/10 Eccellente
Beverley
25 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beverley
Soggiorno di 1 notte ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 26 apr 2023
Hello Beverley,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
10/10 Eccellente
Mark
19 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good size room, comfortable bed, friendly staff and plenty of off road parking
Mark
Soggiorno di 1 notte ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 19 apr 2023
Hello Mark,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear that you enjoyed your stay with us. Kind Regards
2/10 Terribile
Dominic
18 apr 2023
Non mi è piaciuto: Personale e servizio
Dominic
Soggiorno di 1 notte ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 9 mag 2023
Hello Dominic,Thank you for taking the time to review the Belmercer Motel, however we feel it is only necessary that the property points out that you did not check in with the property on your arrival date and you did not stay at the property.We are unsure then why you felt required to review the property and leave only a number review, when all our terms and conditions are clearly stated online at the time of making an online reservation.Kind Regards
4/10 Scarso
Elisse
Viaggio con la famiglia
15 apr 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
We stayed for 2 nights.
On arrival the carpet hadnt been vaccumed from the previous visitors there was even toenail clippings on the floor. Carpet wasnt vaccumed on the second day either.
Had to ask reception for toilet paper.
Elisse
Soggiorno di 2 notti ad aprile 2023
Risposta di The Team at Belmercer Motel, il giorno 15 apr 2023
Hello Elisse,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We note that you stayed at the Belmercer Motel for two nights and over the course of your two-night stay with us, you choose to make no comments to any staff on duty regarding any concerns or complaints you had despite seeing staff on multiple occasions throughout your stay with us.Our housekeeping staff have an eye for detail and the rooms are given a detailed cleaning between each and every guests stay with us which includes the carpet being vacuumed. In regard to needing an extra roll of toilet paper, the Belmercer Motel provides at all times two rolls of toilet paper in the room, one on the toilet roll holder and a spare located nearby in the bathroom, during housekeeping the staff check on the levels of all amenities and replace what is required, if however after housekeeping has finished their shift, if you require extra amenities because you have used them, then a friendly member of our reception staff is able to collect them for you. Housekeeping staff attend the rooms of all guests staying multiple nights and give the room a clean through including mopping the bathroom floor, replacing towels and amenities, pulling up the bed and vacuuming the floor.In the future we suggest you discuss any complaints or concerns with the staff member on duty so they can be observed, documented and resolved at the time they are occurring as senior management are unable to attend and resolve situations that are being reported days after check out.Kind Regards
10/10 Eccellente
Scott
Viaggio di coppia
26 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We enjoyed our overnight stay in Geelong at the Belmercer Hotel.
The staff were lovely and accomodating. Our room was lovely and warm upon arrival. Fresh towels and linen all round.
The facilites were well layed out. Parking was a breeze. A short 15 min walk down to the waterfront and beach makes this Motel perfectly situatied for dining and entertainment.
Would definitely stay again. Geelong and the Belmercer have a lot to offer.
Given we were bringing an unregistered car back to Tassie with us and everything was organised last minute, the Staff at Belmercer were very supportive upon arrival and very informative.
Would not choose anywhere else to stay. Fantastic guys!
Scott
Soggiorno di 1 notte a marzo 2023
Risposta di The Team at Belmercer Motel, il giorno 28 mar 2023
Hello Scott,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us prior to catching the Spirit of Tasmania.The Belmercer Motel will be sure to pass along your kind words to the staff members who were on duty during your stay with us.Kind Regards
10/10 Eccellente
Kevin
Viaggio di coppia
26 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet central location with comfortable bed. What more can you ask for.
Kevin
Soggiorno di 1 notte a marzo 2023
Risposta di The Team at Belmercer Motel, il giorno 26 mar 2023
Hello Kevin,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased to hear you enjoyed your stay with us.Kind Regards
10/10 Eccellente
Michael
21 mar 2023
Michael
Soggiorno di 1 notte a marzo 2023
Risposta di The Team at Belmercer Motel, il giorno 22 mar 2023
Hello Michael,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you enjoyed your stay with us.Kind Regards
10/10 Eccellente
Anthony
12 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Anthony
Soggiorno di 1 notte a marzo 2023
Risposta di The Team at Belmercer Motel, il giorno 3 apr 2023
Hello Anthony,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.Kind Regards
8/10 Buono
Patricia
11 mar 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Budget Friendly
Neat and clean motel. Close enough to everything.
Staff exceptional.
Patricia
Soggiorno di 2 notti a gennaio 2023
Risposta di The Team at Belmercer Motel, il giorno 14 mar 2023
Hello Patricia,Thank you for taking the time to review the Belmercer Motel, we appreciate all guest feedback.We are pleased you enjoyed your stay with us.Kind Regards