Hotel a Glenwood

“* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed.”

“The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

“I liked clean room & daily fresh towels. Parking is good although sometimes guests park in front of my room & i have to then haul my suitcases to only spot I could get against the fence. Not usual occurance but frequent enough to be annoying. Refrigerator is good but it nearly freezes everything on the lowest setting. I would definitely recommend this hotel to others.”

“Excellent customer service. Clean room great breakfast also available plenty of parking. I felt very safe”

“Clean quiet convenient”

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“Nice for a 'no frills' motel. Do not like that not all doors shut all the way, gaps at top n bottom. Floor was quite damp outside bathroom, and bathroom floor was extremely slick.”

“Clean and comfortable. Very nice breakfast.”

“Room was ok. Shower was huge and water pressure was great. Good breakfast. Pool was out of service so that was a big bummer.”

“Ashley the manager is incredible! Always putting the guest first ”

“Yes”

“Good location ”

“Clean room and easy parking”

“Good customer service. Very nice place”

“free parking and breakfast was the best part of my stay”