Hotel a Guayama

“Noi siamo stati davvero benissimo. Personale delizioso, posto davvero bello, piscina super, buono il ristorante. Un’ottima scelta”

“Nice new property with heated pool which is a plus. I didn’t took the all inclusive option but still had good continental breakfast. Accesible to nearby attractions.”

“Truly amazing experience had a great time”

“Friendly, respectful, efficient staff. Peaceful Mountain View’s, solid and safe structure foundation, nice and clean room, very nice nature views and sounds”

“This property is only good for 1 or 2 stay. Unfortunately, we didn’t have a good experience. We stayed for 6 days and the room was not cleaned. .We asked for the bathroom and room to be cleaned as well for towels and it didn’t happened until the night before we left. We had water issues during whole stay. Water pressure and not having hot water. They moved us to another room in which we had an issue with the toilet, then we move back to the original room and the same sheets were on the bed from...

“¡Gracias por todo! ¡Todo con la estadía estuvo espectacular!! Volveremos con amistades y familia. Cayey esta hermoso. ¡Nos encantó!”

“Excelente servicio”

“Good experience”

“Tuvimos problemas con el aire. Pero el personal nos reubicaron rápidamente en otra apartamento. Muchas gracias por su excelente respuesta y atención.”

“Buen hotel buenas facilidades”

“Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the...

“Not Internet”

“Buen sitio y limpio”

“Excelente servicio y muy buena comunicación”

“Nice and clean”

“Poot and parking is not safe.”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”