Hotel a Hanna City

“N”

“Avg ”

“Rusty water rust coming out of the sink faucet dirty stained like very stained towels breakfast was a joke and the receptionist called my room 2 mins after check in to ask if I had more ppl staying in my room then what I booked when we booked with a block so there were other children coming in and out of all the rooms ”

“Clean room! Great stay!! Good breakfast!! Highly recommend this hotel!! Great value!! ”

“Satisfactory room. Not so much with breakfast options.”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“Lighting in half the room didn’t work. Coffee wasn’t available until breakfast started. Staff was nice. Parking easy. Some stains on the towels”

“Everything was great with the exception of the lady at the front desk who checked us in. She was absolutely the rudest person ever and should not be working with people. I've never complained about an employee of a hotel before. Everything else was great but wouldn't stay again unless she is gone. No reason to be rude to guests ”

“Clean room and nice staff. Could hear the kids going to and from the pool/stairs (didn't bother me but might someone else). Reserved the room over a month ago, did the pre-check in that asked what time I'll be there, and my room still wasn't ready. They said give them 30 minutes, still wasn't ready again so they sent someone in there. Finally called me after like 30 minutes or so ”

“Issues with check in, staff was difficult to communicate with, breakfast was bland. Beds and pillows were comfortable and the pool was nice. The lobby smelled and the hallways were not clean. ”

“The room was clean, hallway was clean. Breakfast was clean and a good amount of options. Staff was the sweetest.”

“I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). ”

“Updated property. Very clean and staff was friendly. ”

“If you have bad knees and severe arthritis like me THERE’S NO ELEVATOR DO NOT STAY HERE unless you can carry your luggage up flights of stairs. For me it was a struggle that left me in tears. The room was OK, room lighting is dark, a bit of mold, a dingy bathtub, broken thermostat button, but decently clean. The desk guy was nice, but casually told me after check-in there’s no elevator. No offer of help. I can’t comment on the breakfast the stairs hindered that trip. ”

“Room was out of toilet paper and soap. Staff didnt understand english very well. Wont be staying there again unless no other choice available. ”

“Staff was friendly and accommodating. Nothing I asked for was too much (not that I asked for a lot). The breakfast was fresh and tasty! Would recommend. ”

“Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed....

“I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. ”

“Breakfast was great with made to order omelets!”

“Sheets were very DINGY….”