Hotel vicino a Heart of Bossier Shopping Center - Bossier City

“Nice room. Comfy bed. Clean. Great food.”

“This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was...

“We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second...

“DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

“Enjoyed the room the closeness to food entertainment and the staff was very helpful.”

“Hotel situato appena fuori città, camere ampie e pulite, personale gentile e disponibile. Consigliato.”

“Everything was great! I was exhausted from traveling with 3 boys alone. We made it into our room & were able to immediately relax. Our room smelled great, everything we needed was available, & our room was a comfortable temperature. I felt safe with my three boys & was able to truly rest! We will definitely stay again!”

“Große schöne saubere Zimmer. In der Nähe befindet sich eine Zugstrecke.”

“Hotel was under construction. Pool was closed (green & not working). Room smelled like mildew. Boardwalk does NOT look like photos. There are few shops and dilapidated.”

“Very nice”

“We absolutely loved this property. Our room was great, very spacious. The kids had a wonderful time!”

“The bathtub was rusted, room was dusty, parking garage elevator was broken and apparently has been for a long time so you have to walk down the stairs if you need to park on the upper levels. Parts of the hotel did not have ventilation so there was no a/c blowing in the middle of summer .”

“l'albergo è grande, pulito e con tutte le comodità-il personale disponibile. unica pecca la impossibilità di alzare la temperatura della camera (veramente troppo freddo abbiamo dovuto chiedere anche delle coperte per la notte dopo) ed il parcheggio che non è riservato ai clienti”

“The hotel needs to be renovated.”

“The property was clean”

“Clean enough to pass muster. Elevator was malfunctioning for 2nd and 3rd floors, so a lot of stairs were taken, given we were 3rd floor. Traveling with support dog-- never an issue before for ESA animal, but was not allowed free this time. They stated they are following ADA guidelines. So, working dogs allowed, but not ESA dog. Disappointed.”

“terrible Bad Service.”

“Clean rooms and great staff.”

“The room was super humid despite setting the AC on 68, very uncomfortable. The TV worked poorly though staff put in a good effort to try to make it work properly. Staff was a consistent positive but the humid room was grim. I've encountered this in other hotel/motels as well. WTH? Location was nothing special, but was surprisingly quiet given close proximity to a major highway. Breakfast was typical of this type of lodging...reasonably good. Good coffee! Cheerful staff!”

“Food was ok, nothing speacial- room was cold and clean. Property looked old but convenient. Would stay again. Better casinos nearby but way more expensive”