Hotel con piscina a Heddon-on-the-Wall

“ I'm disappointed with our recent hotel experience. We booked a relaxing birthday trip for my wife, but the hotel was crowded with unmanaged children and noisy guests. The pool was unmonitored, and my wife was injured by a ball. The staff seemed overwhelmed and didn't manage the crowd effectively. Expected better service from Marriott and plan to raise this issue with them. ”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“I was given a big room with two double beds so more than enough room for me. The room was ok, but a little dated. Large flat screen tv, good bathroom / shower, really comfortable bed and pillows - a couple of negatives were no aircon or safe. Bar / restaurant was really good, plenty of seats / tables and sports on large tvs with. huge selection of fodder and drinks to choose from My food was quick to arrive and very tasty. The best bit overall was the staff who were all excellent! In summary,...

“Staff were amazing, rooms a bit dated but could not fault the amazing food we ate on site! Great breakfast and fab meals in Fusion and The Rib Room! Highly recommend an evening in The Pin, book ahead for the games.”

“The Hotel is a treat for the eyes and a great place to relax in the many rooms. A beautiful bar and a great breakfast kept us satisfied after a day of exploring the area. A super comfortable bed made our stay even better. The golf course looks beautiful and the hiking trails are interesting. Easy to park your car. The staff were helpful and very polite. Thank you Staley Hall for our stay.”

“Staff and food excellent. Booked a Superior Double room at £172, unfortunately we got a family room with a single bed and what looked like a Queen bed. Black mould on the bathroom ceiling and a light hanging out, bare wires above the bedroom mirror, heating was not on and we came back to a cold room, had to get the staff to sort the heating out, and although there is tea and coffee in the room with a kettle, there was no milk provided and so we could not make a cuppa in the morning.”

“Low value for money, expensive for the size of the room and the quality of the food.”

“Std holiday inn type. I stayed for work purpose. Out of the center, close to airport. Silent, very comfortable bed. Quite good breakfast”