Hotel vicino a Heritage Park - Kansas City

“Great staff but room wasn’t good”

“Don't like the service bad front desk”

“Great stay”

“We always stay here. Nice and quiet”

“Great hotel!”

“Upon arriving, I noticed that the interior of the hotel itself had a strong smell. I couldn’t put my finger on what the smell was until I entered my guest room - it smelled like strong carpet cleaner mixed with baby powder. Somewhat nauseating. Other than the smell, I had issues with getting locked out of the hotel each night. My key card would always deactivate every day. I would try and enter through a side or back door closest from where I would park. I wouldn’t ever be able to get in and...

“This is a place to avoid like the plague! People are rude, stupid and they kept me waiting 45 min at the airport without calling the driver for the shuttle bus (because -they justified- they had guests to check in!!!) crazy! Ah, 45 min at 11:00 pm!! Not in the morning. I had to take an Uber an pay 15 $ because the service was awful! Just awful! They didn’t even gave me - refund for the 15$ Uber! Those people are the worst you can find! Angela, Andrew and the general manager, you guys need to...

“.”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“La pulizia della camera compreso il rifacimento del letto (non il cambio lenzuola ma solo fare il letto ) viene fatta solo ogni 3 giorni e questo non era scritto da nessuna parte al momento della prenotazione! Tutto il personale è molto gentile ma Nonostante l'abbia fatto notare, mi hanno risposto che è la loro politica interna. Non solo, dopo il terzo giorno si sono dimenticati della pulizia successiva e quindi hanno pulito al quinto dopo che ho chiesto di parlare con il manager! Si sono...

“Fue una experiencia super linda y las condiciones del hotel increíble”

“El sevicio fue bueno si regresare”