Hotel vicino a Ladoga Ridge Winery - Kansas City

“This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated.”

“Great staff but room wasn’t good”

“Room”

“We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt,...

“Thanks for everything tbey were so helpful”

“New and clean. Has washer and dryer. Next door to our destination place.”

“It’s good”

“Cold breakfast started at 3:30am for early travelers, very clean and well maintained. It's what I expected from a Marriott property :)”

“I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!”

“No ice available, cable tv was not working and hair dryer in room did not work. No compensation offered at check out.”

“Great stay!”

“My stay was good. Room was clean and staff polite. Unrelated to hotel but wish there was more fast food choices near by.”

“I stay just for a night, staff professional and very friendly. Good as well the restaurant with great choise of draft beer. Very good the shuttle bus to airport.”

“Great place to stay!”

“They should do daily clean to check often to customers needs”

“Everything was clean. You can walk across the hotel parking lot to Cracker Barrel”

“Our room had ants around the refrigerator area, and the shower heads are made for people under 5ft. If you're over 5ft you have to bend down to wash your hair. The pool area was poorly maintained and the water had bugs and other items floating in it, even what appeared to be someone's spit. Also, the $17 breakfast buffet is mediocre and should not be that much for other areas that offer complimentary breakfast.”

“They didn’t clean my room between days”

“Staff very helpful”