Hotel in zona Hickory Creek, Lake Dallas

“great!”

“The photos don't resemble the property in any way. Property is dated and not up to Hyatt's typical standards.”

“The staff was super nice! The hotel and room were very clean. Breakfast was nice with different options for a hot or cold breakfast. The indoor pool and hot tub were nice to have during a rainy stay. The jets in the hot tub though are not very strong. But the warm water felt nice. Will definitely come back!”

“Very nice experience. Good beds, very good breakfast. ”

“1 character”

“Be prepared to see a lot of charges on your card. I booked my stay through Expedia and paid it. I when I got there they said they needed to do a $200 hold on my card for any incidentals. I bought the “meal pass” which was a rip off. $175 for $120 credits for food and it was not explained by the employees. They said it covered breakfast, lunch and dinner. The credits were basically enough for dinner and breakfast. Dinner was $25 a person for the buffet and the breakfast buffet was a little...

“For the price this place was super nice! It was our second time to stay for a quick one nighter and would go back again!”

“Called hotel from the airport around 10:30pm to order the free shuttle. No answer - tried several times and just rang out. Ended up getting an Uber. Arrived around 11pm. Customer service from the front desk was virtually non existent, so was not surprised nobody picked up the phone when I called. Was asked if I needed the shuttle in the morning but was then told all the early shuttles were already fully booked. The room itself was fine other than very poor water pressure from the bathroom sink...

“All was good”

“It's a very busy hotel because it's near the airport but the staff was very accommodating and helpful. Air conditioner was kinda noisy but I can't sleep in total silence and it did drown out the airport sound which I was expecting because of other reviews talked about the noise but I didn't hear any planes in my room and it was on the airport side of the building.”

“The front desk was very nice and the room was nice aswell”

“No Internet in the rooms. Ok breakfast.”

“The parking was a bit difficult. Otherwise, a very nice hotel.”

“It was a very nice place to stay, just for one night.”

“Awesome hotel!! Bed was very comfortable and the mini-kitchen was great. Location was nice. Staff was very professional. Just wish they served breakfast at the hotel. There was restaurants right next to the hotel which gave discounts when you showed your hotel key. Overall excellent hotel and would stay here again.”

“They helped me multiple times dressed by fastening my necktie before we had dinner at the Monarch for my girlfriend's birthday and tremendously helped me”

“Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return.”