Lakeshia, it's great to hear that you found the Sheraton Houston Brookhollow Hotel well-maintained, despite its classic style. We continually strive to provide a clean and welcoming environment. We appreciate your comments and look forward to your next visit!

We appreciate you leaving your feedback with us, Luis.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Shernisia, we appreciate your feedback on your recent stay. It's heartening to hear that our front desk colleague left a positive impression on you. However, we understand your concern about the room's condition and scent, and we deeply regret any discomfort you experienced. Also, it's important to us that every guest enjoys up-to-date accommodations. We acknowledge your thoughts about revitalization and assure you that these points are on our radar. We hope for the opportunity to welcome you back in the future for an improved experience.

James, it's regrettable to hear about the issues you experienced with the room's temperature. Your comfort is important to us and, typically, our team members are proactive in rectifying such situations promptly. We're sorry this didn't occur in your case. Please know we've taken note of your feedback to prevent this from occurring again. We hope you'll consider giving us another opportunity to demonstrate our usual standards of customer care in the future.

Michael, we're sorry to hear about the concerns experienced during your stay. It's regrettable that noise disturbances and confusion regarding breakfast impacted your expectation. We work hard to provide a peaceful and valuable stay, and it seems we did not meet this during your visit. We sincerely appreciate your feedback as it helps us identify areas of improvement. Your comments will be shared with our team for review and action. We hope we get another opportunity to show you a much-improved experience.

Mayra, it's disheartening to learn that your experience did not meet expectations. Without specific details, it's challenging for us to address the issues you might have encountered. We would greatly appreciate it if you could provide further feedback to ensure we improve on our services. We genuinely hope to have another opportunity to serve you better in the future.

Thank you for the glowing review. It's always wonderful to hear positive feedback about the warm and kind demeanor of our team members at Sheraton Houston Brookhollow Hotel. We're delighted that you had an exceptional experience and we'll be sure to pass on your commendations. We hope to see you again soon for another memorable stay with us.

Leslie, thank you for sharing your delightful experience at Sheraton Houston Brookhollow Hotel. We're thrilled you appreciated the property and your room. We look forward to providing another wonderful experience on your next stay with us.

Tomas, it's wonderful to hear that your stay at Sheraton Houston Brookhollow Hotel exceeded your expectations. We're delighted that you found everything perfect. We appreciate your positive review and look forward to hosting you again on your next visit.

Kendrick, we truly appreciate your feedback. It's fantastic to know that you enjoyed our top-notch customer service and pristine environment at Sheraton Houston Brookhollow Hotel. We hope to accommodate you again on your next trip to Houston.

Jose, we're delighted to hear that you found our team members at Sheraton Houston Brookhollow Hotel so welcoming! We hope to have the pleasure of welcoming you back again soon.

Ralph, we genuinely regret to hear that your experience didn't meet the expected standards in terms of maintenance and overall appeal. We strive to provide our guests with an immaculate and refreshing atmosphere. We've taken note of this and will utilize your comments as a valuable input for improving the quality of our services. We hope you would grant us another chance to ensure your stay is pleasant and satisfying.

Jozef, we're thrilled that Sheraton Houston Brookhollow Hotel lived up to your expectations. We are always aiming to provide a quality experience, and it's great that we managed to deliver. We hope to welcome you back in the near future for an even better stay.

Ibrahim, it's great to see your high rating for Sheraton Houston Brookhollow Hotel. It's fantastic that you had such a positive experience. The team looks forward to welcoming you back on your next visit to Houston.

Nilmar, thank you for sharing your feedback. It's great to hear you enjoyed the location, accessibility to parking, and our team members' friendliness at Sheraton Houston Brookhollow Hotel. Your suggestions about enhancing certain elements of the accommodation are valued and will be attentively considered. We apologize if your room's amenities did not meet your expectations and appreciate your input on areas where we can improve. We hope to welcome you back for a seamless stay in the future.

Thank you for the feedback, Mark.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

Stephen, it's wonderful to hear that your experience at the Sheraton Houston Brookhollow Hotel exceeded your expectations. Our team members strive to maintain a clean and welcoming environment. We're delighted that you enjoyed the ambience and found the location convenient. Looking forward to your next visit.

Thank you for taking the time to leave us a 4/5 rating, Roosevelt!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sheraton Houston Brookhollow Hotel.

Tanya, thank you for your glowing review. It's delightful to hear that you found the Sheraton Houston Brookhollow Hotel to be well-maintained and our team members affable. Your feedback regarding the inclusion of fridges in the rooms is appreciated and will certainly be taken into consideration. We hope to welcome you back in the future.

Ceasa, we regret to hear about your misunderstanding with the billing process at the bar and your perception of the breakfast value. Additionally, it's disappointing that your interactions with our colleagues did not meet your expectations. We strive to ensure all our guests feel welcomed and valued. Your feedback is vital and will be used to enhance our future guests' experiences. We hope you reconsider and give us another chance to provide a more enjoyable stay.

Thank you for the amazing rating, Maria!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sheraton Houston Brookhollow Hotel soon!Thanks again for leaving your feedback!

Kenji, thank you for sharing your experience about your recent stay at Sheraton Houston Brookhollow Hotel. We're glad to learn that you found our team member at the front desk pleasant and the room to offer value and cleanliness. Regarding your feedback about the room lighting and ventilation issue, rest assured, our maintenance team will look into this matter. We're pleased to know you were satisfied overall and we aim to make your next visit perfect.

Thank you for sharing your perfect rating with us, DeVonte!It's wonderful to see how much you appreciated your time at Sheraton Houston Brookhollow Hotel! We want everyone to feel right at home at Sheraton Houston Brookhollow Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

Mark, we appreciate your insightful feedback about your stay at Sheraton Houston Brookhollow Hotel. It warms our hearts to know you enjoyed your room and the exclusive access to our lounge. We also note your comments about the elevators and the breakfast buffet, and we'd like to assure you that we strive for better experiences. Our team is always looking for ways to improve. Thank you for choosing to stay with us and we hope to see you again in the future.

Nilmar, it's fantastic to know that your stay at Sheraton Houston Brookhollow Hotel went smoothly. Our team members truly appreciate your compliment to their friendliness. Looking forward to your next visit with us.

Alex, it's delightful to hear you valued the tranquility, cleanliness, and convenient location of Sheraton Houston Brookhollow Hotel. Our team strives to offer a comfortable environment for our guests. Thank you for your kind words and we look forward to your next visit.

Elias, it's great to see that your stay at Sheraton Houston Brookhollow Hotel was a five-star experience. Our team hopes to have the pleasure of welcoming you back in the future. Thank you for your rating.

Norbert, it's great to see your positive rating for Sheraton Houston Brookhollow Hotel. We're thrilled to know your visit met your expectations and hope to have the pleasure of welcoming you back in the future.

Danielle, it's wonderful to see your positive rating for the Sheraton Houston Brookhollow Hotel. We hope the experience was memorable and you enjoyed the quality service that our team members strive to provide. Looking forward to welcoming you back in the future. Safe travels!

Jeffery, it's great to hear you appreciated our convenient proximity to downtown. At Sheraton Houston Brookhollow Hotel, we provide comfort in clean and simple spaces. We’re always working towards improving our facilities and your feedback helps. Looking forward to having you back on your next visit to Houston.

Sheehan, thank you for your observations and your understanding. It's important to us that our guests know what amenities to expect, but we are here to help ensure future stays are more in line with your preferences. We're glad to hear that your overall stay was satisfactory. For your next visit, we'll be happy to assist in finding a room that perhaps includes a fridge and a microwave. We also offer a variety of breakfast options which you might enjoy exploring. Looking forward to welcoming you back.

Thanks for the amazing rating, Kennis!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Sheraton Houston Brookhollow Hotel!

Amanda, while we appreciate your feedback, it's evident your experience was not up to expectation. Our team at is committed to providing satisfactory experiences and your feedback serves as a valuable tool for improvement. We hope for a chance to welcome you back and provide an enhanced experience.

Deidre, it's wonderful to hear that Sheraton Houston Brookhollow Hotel has become your preferred staycation choice. We're thrilled that each of your experiences with our dedicated team members continues to be exemplary and you even enjoyed an upgrade recently. The hotel team will be delighted to hear this positive feedback. Happy New Year, and we eagerly anticipate your next stay with us!

Aarón, lamentamos que hayas experimentado inconvenientes con el servicio de limpieza de la habitación. Es importante resaltar que desde el inicio de la pandemia, hemos adoptado políticas para garantizar la seguridad de nuestros huéspedes. Esto incluye la limpieza a pedido para limitar la interacción entre huéspedes y nuestros colegas. Agradecemos tu comprensión y estamos trabajando para comunicar mejor estas políticas en el futuro.

Anne, it's fantastic to hear how much you enjoy staying at Sheraton Houston Brookhollow Hotel, especially with your fondness for our comfy beds and cordial team members. We continuously work to keep our accommodations inviting, so your constructive feedback on room cleanliness has been noted. Thank you for your hearty recommendation; we can't wait to welcome you back for another delightful stay soon.

Zackary, thank you for taking the time to share your rating. It appears there may have been areas where your expectations weren't met and, for that, we express regret. Ensuring every guest has a memorable experience is important to us, so your feedback is essential. We hope you'll consider giving us another chance to showcase our commitment to impeccable service.

Brittanay, we truly appreciate your candid feedback. We understand there may have been concerns regarding the condition of the room and the facility maintenance. Your feedback is important and will be shared with our hotel management for further review. Your satisfaction matters to us and we hope for an opportunity to deliver an improved experience on your next stay.

Colette, your feedback, even without written comments, is valuable to us. We're disappointed to hear that your experience didn't meet your expectations. We hope for the opportunity to serve you better in the future.

Spencer, it's disappointing to read about your recent stay and the concerns you raised about the condition of the hotel. We continuously strive to improve our offerings including amenities and décor to provide a more comfortable and enjoyable experience for our guests. It's unfortunate that your experience with the towels and carpets wasn't up to standard. We appreciate your input and will prioritize this feedback in our ongoing efforts. We hope to have the opportunity to restore your faith in us on your future travels.

Rachelle, we're disappointed to hear about your recent stay. We apologize for any inconvenience you faced regarding the room type and breakfast offer discrepancy. We also understand your concerns regarding the comfort of the bed and we're committed to improving the guest experience based on feedback such as yours. On a positive note, our team members typically receive high praise for their efforts, so it's great to hear that they were friendly during your stay. We hope to have another chance to provide you with a better experience in the future.

Adam, we understand it was not the best experience due to the water-related issues in your room. We're truly sorry for these inconveniences, and we wish to assure you that our team members are striving to address these matters promptly. Guest comfort remains our top priority and we appreciate your understanding as we work to enhance our facilities. We hope you'll consider giving us another opportunity to serve you better in the future.

Deidre, thank you for returning to Sheraton Houston Brookhollow Hotel and sharing your experience. We're thrilled you find our team members amazing and our rooms to your liking. We have taken note of your feedback regarding the gift shop hours. Rest assured, we continually strive to meet and exceed guest expectations. We look forward to welcoming you back on your 5th visit!

Matthew, it's regrettable that noise and traffic disturbances impacted your stay. The location close to major transportation hubs can be a double-edged sword. In future, we recommend requesting a quieter room when you make your reservation and we’ll do our utmost to accommodate you. We appreciate your feedback and we hope you'll consider staying with us again.

Reza, we regret to hear about the issues you encountered during your stay, particularly with regards to the room's state and an unusual odor. Further, it's most troubling that you experienced discomfort the next morning. Our team always aims for the uppermost echelons of cleanliness and comfort, and it’s clear your experience was not typical of the service we provide. Let's ensure this isn't repeated; we encourage you to reach out to our management team directly to discuss your concerns in more detail. We hope we get the chance to better serve you in the future.

We appreciate the feedback, Chance.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

Alejandro, estamos encantados de saber de tu experiencia positiva en el Sheraton Houston Brookhollow Hotel. Saber que aprecia a los amables y atentos miembros de nuestro equipo, la limpieza de nuestra propiedad, las amplias habitaciones y la proximidad a las tiendas y restaurantes locales nos da una inmensa alegría. Esperamos darle la bienvenida nuevamente en el futuro para otra excelente estadía.