Spiaggia Nord: Tour e Visite Guidate

beautiful resort with great customer service

Disappointing Experience at Seadust Cancun. Not Worth the Money Unfortunately, my experience at Seadust Cancun did not meet my expectations, and I would not recommend this resort. 1. Constant harassment from sales representatives From the very first day, we were approached by people trying to sell us vacation packages and convince us to book directly with them instead of using platforms like Expedia. We were later told that these representatives belonged to an external agency. However, that did not change how uncomfortable the experience was. Throughout our entire stay, almost every time we walked through the lobby, someone approached us asking whether we had decided to purchase a package. They constantly offered free dolphin experiences or trips to Isla Mujeres as incentives. We came to enjoy our vacation, not to be pressured into attending sales presentations or purchasing additional packages. This became extremely annoying and uncomfortable. 2. Disappointing food quality and limited dining options The buffet was extremely basic, with limited variety and below-average food quality. For a resort that promotes itself as an all-inclusive family destination, the food was disappointing. One of the main reasons we chose this resort was its Mexican restaurant. Although the food tasted excellent, the portions were ridiculously small. For example, a shrimp dish contained barely two tablespoons of shrimp, while a taco order consisted of only three extremely tiny tacos.