Hotel vicino a Houston Museum of Natural Science at Sugar Land - Houston

“The hotel was nice and the staff were quite accommodating. However, there were a few issues. The a/c was so noisy in our first room that we ended up needing to change rooms. And little issues like constantly running toilets and exceptionally loud ceiling fans in the bathroom,that came on with the light, showed up in both rooms. It’s an older property and amenities like TV’s are outdated. No SmartTV features available. The restaurant staff were especially friendly and accommodating. And the...

“Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here. Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird. Beds were very comfortable and the Down-alternative pillows were GREAT. Bathroom - very clean Breakfast - good selection and even a vegetarian option Sunday. Amenities - didn't use any. Only one elevator was in use. With multiple...

“Overall experience was good.”

“Great breakfast! Valet was super on point”

“Over good experience”

“The hotel was clean, The staff were great. The only problem I had was the smell throughout the hotel and the room.”

“The sheets on our bed had a yellow stain. There was no room service done and with no phone line to front desk we had to go down to ask for extra pillows and towels. Having only one elevator working made that more of a burden. They had someone sleeping in the dining room since Friday night until Sunday morning.”

“The air wasn't on in the room when we checked in which made the room really stuffy. It's May and Texas so you know the rest. We were out Saturday and came back to our room to find it was warm again. I’m not sure if they adjusted the temperature but what we set it to was not what we came back too. The mini refrigerator in our room didn't work at all.The manager replaced it with another that wasn't working great at all. The ice maker was down and here we are with food for the track meet that...

“Buen lugar”

“Room is clean, problem is their towels to include bath/hand and facetowels. Needed all new ones to include bath mats.”

“The breakfast was at 6-9 so we are on vacation no one will wake up that early to eat so they need to do it until 10”

“Esperienza terribile, da italiano sono rimasto disgustato da come è tenuta la struttura e purtroppo ho dovuto passarci una notte siccome sono arrivato tardi e non avevo altre possibilità. È presente dello sporco in generale tra corridoi hall ecc, la vicinanza all autostrada rende le camere molto rumorose e alla richiesta di cambiare stanza dal lato opposto dell hotel ci ha cambiato stanza mantenendo il lato verso l autostrada, la stanza e corridoi avevano un odore sgradevole, la doccia non...

“The staff was nice and friendly but the place is not well maintained, the bathroom floor was cracked, the blankets are very thin in the room, weird smell throughout the entire hotel.”

“The hotel was in a sketchy area”

“Bellissimo molto suggestivo peccato x la posizione in autostrada il resto perfetto ”

“The manager said our check in on line wasn't there after we showed him the confirmation number he didn't accept it he wanted to charge us full price and said if we don't get a room with in 15 minutes he was going to call the cops... So we left not a good experience... ”

“Rudest people and nasty room”

“Llegamos minutos para 12:am muy cansados ,La habitacion huele a viejo, El cubre colchón estaba manchado la colcha tanbien tenia mancha en medio. Y no la pudimos usar, pero al siguiente dia le dije a trabajadora y le dije que las sabanas estaban sucias, y el dijo que no era sucio, que era mancha, pero las canbio el sofa estava sucio oh manchado,seria bueno que hagan canbios de las vosas mas visibles”