Hotel a Huston

“First off, the staff were lovely and I have nothing bad to say....However, the property was rundown and felt sketchy. Walking down the hall I could smell pot and some other unidentified odors. The parking lot made me feel unsafe, especially in the back. I booked here because I thought there was ahot tub, but it turned out to be a lukewarm kiddy pool! The breakfast was good, I was satisfied. My room was surface clean but somehow still felt dirty. I have stayed at many of their properties which...

“The pool floor had human feces it doesn’t seem like they check it every day. Subject: URGENT: Health & Sanitation Violations – Room 224 I am writing to formally complain about the unacceptable state of my room and the dismissive treatment I have received. Despite paying 300.00 and $100 deposit that I still have not gotten refunded] for my stay, the room was dirty upon check-in—containing crumbs and dirt from the previous guest—and my requests for service were ignored or met with attitude. Even...

“We did not go often but the bartender was not especially friendly and sometimes closed early. We thought we had time to pop down for a drink but she was already closed for the night.”

“Very clean and quiet!!”

“Housekeeping needs improvement and front desk needs better customer servie”

“Love the service, and very hospitable pep lol. Didn’t like was breakfasts was over to early.”

“Buona soluzione vicino alla mia destinazione.”

“Excellent ”

“Excellent location when attending events at The Ford center. Room was clean, spacious and comfortable.”

“Albergo comodo, pulito, stanza spaziosa. Personale gentile. Solo la colazione può essere migliorata. ”

“Yes all was good”

“Stayed one night until the rest of our family arrived and was able to move into the multi-family room early since the room was not occupied. All staff were nice and very helpful. And the breakfast is amazing.”

“Room was stuffy, air conditioner sounded like a jet engine. Terrible lighting in the bathroom, shower curtain was stained black at the bottom. Mattress was hard and bumpy. You could see daylight through the side and bottom on the entry door. Highway traffic sound was loud.”

“Di”

“Staff was amazing. Rooms were scary. We slept on top of the covers. Did not use the bathrooms. At $120 a night, my expectations were higher. I do appreciate the staff. She was very helpful. Parking was also a challenge. Staff helped me get a decent spot.”