Hotel a Star

“No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when...

“We weren't very happy with this hotel. We stayed for 5 nights They put us next to the back entrance and the door slammed all night. The bed was uncomfortable and so were the pillows. The coffee maker did not have the tray needed to use the pods provided, so no cover. The TV would only stay on about an hour then go blank. We called the front desk just to find out that the manager was aware there was a problem. WHY WOULD YOU RENT OUT A ROOM THAT YOU KNEW THERE WAS GOING TO NE AN ISSUE? HE SAID THE...

“Noisy parking lot rough, put me in the wrong room with smaller bed vs queen, had difficulty get a zero-balance receipt at check out”

“nice pool and hot tube, the room was very spacious and clean good breakfast”

“Clean nice. Breakfast ”

“Lots of freeway noise, but otherwise it's not bad.”

“Breakfast was good. The rooms were very clean and modern.The beds were very comfy and the pillows were firm. My kids enjoyed the pool. I would book this hotel again. ”

“It wasn’t too bad for the price. Looks like they’re working on turning it around.”

“Check the sheets. Checked in late and literally showered and crawled into bed. Woke up this morning realizing the comforter was severely stained (and I had been snuggled up to it all night) with a brow large stain. This was also found on the boxspring mattress. I don't know if the sheet were stained or if they hadn't been washed since prior guest? Either way, it was really gross. Staff seemed very apologetic and attentive but since we booked through Expedia any compensation has to go through...

“Fresh and varied menu with “Make your own” Waffles, eggs, breakfast sausage & hash browns, yogurt, oatmeal, fresh fruits, etc. Plenty of parking. Walking distance to Walgreens & famous Waterpark ! ”

“The rooms were clean, and for the most part quiet. The beds are comfortable.”

“Breakfast was great, staff was on top of keeping it refilled throughout breakfast hours. Staff was super nice. The key cards kept not working so that was a little annoying. If you can't do stairs you're gonna wanna let them know ahead of time cause there's a downstairs and am upstairs and not many rooms on the main level with no stairs. On Expedia it's advertised as having an accessible pool and a hot tub. The pool is NOT accessible. The only way to the pool area is via stairs, and the lift...

“The staff was amazing and super helpful and kind”

“Room was impeccably clean. Staff was helpful and thoughtful.”

“The only improvement needed is the quality of coffee at breakfast; anything else was wonderful”

“It all good”

“Everything was good the lock.was a little. It of a pain to figure out. But ultimately it worked out”

“Amazingly good for a hotel breakfast buffet ! ”

“Yes”