Hotel vicino a Ice Palace - Edmonton

“It definitely has a weird vibe. I think it was supposed to be condo building and converted to a hotel. But it was perfect for being close to the hospital. Wr stayed in the 2 bdrm suite; it’s like a condo. . A bit noisy from road. Convenient to the mall. Homeless people outside though and a truck hit the building. Fire alarm went off at 3 am which was not fun.”

“I love the breakfast and the staff!”

“The room was clean, well furnished, staff interactions were fine. Honestly the only complaint I have is the hot tub jets were not working. Which was a disappointment, I was looking forward to blasting my back with the jets. Not the end of the world but still. ”

“Clean rooms ”

“Clean rooms, great staff”

“It was a great time ”

“Always a wonderful experience at Candlewood. ”

“Our room and bathroom were very clean. The breakfast was excellent, lots of choices and the staff was very helpful and friendly.”

“Underground parking”

“This is a fine hotel....rooms are maybe a little dated (and dark, despite the big windows), but overall you won't be disappointed. Good breakfast buffet!”

“The property was pretty run down. The bathrooms were tiny and dated. We were disappointed because we weren’t informed at all during our booking or even A heads up closer to that the water was going to be shut off on 2 out of 3 of our days from 11-5. Valet and the bell men were amazing and very helpful. One positive is that it’s attached to the mall and convenient. 1/2 the water slides weren’t in use due to construction and active sawing of the concrete under the waterslides which made a haze...

“Everything was good but really only had room service once for the 8 days However we were able to get clean towels more often nothing to worry about as place was very busy all week”

“Clean room, staff was helpful and pool was great”

“Not the front desk clerk! Needs more customer service training!”

“It was great location wise for where our sporting event was, but it was defiently very dirty. I was expecting the sandman west to have similar standards to the Sandman in Sherwood Park. Our room was not clean and our sink was still full of rhyme and it looked like black stuff splattered inside of our sink as well as a lot of crumbs left on the floor. The pool was very full of Young hockey kids which is fine but there was no one there just overseeing and keeping it tidy. We woke up the next...

“Great customer service”

“Everything was all good. Excellent service.”

“It was fine for the price, which was significantly less than other options. ”

“The onlybthing i didn't like was the wifi was weak and couldn't stream tv app properly. ”