Hotel vicino a Starlight Casino - Edmonton

“Checked in to stay what was supposed to be 3 nights. Front desk was very rude when asking about damage deposit, no compassion. Checked out after 2 nights as the 2nd morning I found mice droppings in the corner. Asked for a refund for the one night I was losing out on, the front desk called manager and they said yeah and call Expedia to phone them to process the refund for the one night. Did it asap as I left the property, expedia called and were advised manager can only do it, however he...

“Good place with lots of space. Its very close to the mall and has a basic but relaible breakfast.”

“Great stay as usual.”

“Staff and facilities were great, location was very convenient as well.”

“Loved it”

“Nice family place to stay”

“Staff were polite and professional. Rooms were nice, although the furniture was a little run down which explains the lower price of a night there. Can’t complain, beds were comfortable and I didn’t notice any infestation problems. Underground parking was super convenient with the severe weather conditions that’s been occurring recently Would book here again.”

“Comfortable stay”

“Great stay”

“Clean and very spacious room”

“The elevator is horrible slow. The soundproofing in the room was very poor. On our first night, the fire alarm malfunctioned at 6 AM and continued for half an hour. When we left, nobody offered any explanation or apology for this. Aside from the convenience of accessing the mall, everything else was unsatisfactory. I do not recommend it.”

“very good”

“The property and room were very clean but in my room the toilet was broken, the bilnd was broken and the remote needed new batteries. I recieved no new room or compensation for this experience.”

“Smelled of old cigarettes.”