Hotel vicino a Stanza Infinita - Genting Highlands

“1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day”

“Super convenient and new! When you want to be near genting but not the crowds”

“Nice location ”

“Had to walk abit from reception but good thing its quiet”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“The check-in process and communicate all good but the unit cleanliness is really bad. ”

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Check In Counter too limitted ”

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”

“The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome.”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

“Place is clean , except the aircon do not seem to have heaters”