Hotel vicino a Mondo della Neve - Genting Highlands

“Nice location ”

“1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day”

“Super convenient and new! When you want to be near genting but not the crowds”

“Had to walk abit from reception but good thing its quiet”

“Genting is afterall Genting. It was fun and pleasant. The housekeeping staff is friendly and i enjoyed their kind attention. The hotel can do with providing better amenities for a resort though. There was nothin more than 2 small complimentary water bottles and coffee packets, for that price range, it does not yet compare with the same at Macau's 4 star and 5 stars. Nonetheless, Thank you for the memories.”

“The check-in process and communicate all good but the unit cleanliness is really bad. ”

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened ”

“The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.”

“Check In Counter too limitted ”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

“Clean and amenities well thought out. The bathtub wasnt that user friendly due to its shape. Comfortable firm bed. Walking at leisurely pace to skyavenue take 20-25mins in real world time.”

“The checkin process is chaotic at best. Staff was unresponsive which led to checking in taking at least a hour. The hotel is basic and again. The rest of resort is pretty awesome.”

“Place is clean , except the aircon do not seem to have heaters”