Hotel vicino a Insegna di Nuvasa Bay - Batam

“The breakfast was very extensive with local and American options. I would definitely choose to make sure the breakfast is included. The spa was great - about 42.00 per hour. I got a facial and full body massage. The kids had lots of activities to do. We did Batik painting and we didn’t have time but we would have done the ATV, archery, jet ski and paintball. The beach is not really a thing here but the private infinity pool and scenery makes up for it. The property is large and you can...

“... mare non eccezionale, pulizia poco curara, offerta culinaria del rustorante poco varia. Non il massimo.”

“The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...

“Nice place but Why so many mosquitoes! Hope did not get dengue! ”

“The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

“部屋もキレイでした。また使いたいです。”

“Good”

“No cleaning done . They only offer late checkout and start cleaning at 4pm”

“It’s an old hotel. No recommeded unless it’s full house else where. ”

“More with Expedia. I booked a deluxe rm and paid to Expedia. But the hotel never received the booking and was fully book. Tried to use the Expedia app to communicate with the chat bot. It hangs and never been able to connect for at leasd 10 attempts. The hotel went out of their way to provide.me a spare room. But kt was old ans smells. Worse booking experience I had with Expedia. Money collected upfront with no confirmation from vendor, and non-existent support. ”

“very difficult to get deposit back. Very unprofessional. Checked out already three days ago still no curtesy to update on deposit transfer. ”

“Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet.”

“Everything were good except for pillow quality was poor causing uncomfortable rest.”

“Nearby the ferry and the commercial center”

“Clean”