Hotel vicino a Mega Mall - Batam

“The hotel is huge in terms of dimension but looks like old and never finished and the room are quite small. The service is good and you can also enjoy a good dinner at the restaurant. The position is perfect because it's very near to the ferry terminal and main commercial center”

“Nearby the ferry and the commercial center”

“Clean”

“La chambre etait tres propre, lendroit est bien située et tranquille. Les equipements sont neuf et fonctionne bien”

“Friendly Staff”

“Located near to shops and One Batam Mall”

“House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal.”

“Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it.”

“The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card...

“Check in was very inconvinience. Communicatiion break down. Should improve on this”

“Good”

“Had a short stay in Ayola hence did not try out the spa. The room I had was a twin bedded and condition of the room was fine, except that there's no hairdryer in the room. The toilet had a bad sewage smell which fortunately for me, I had some lemongrass essential oil with me, which I had literally poured into the drainage and it helps, had to do daily for the 2 nights. Didn't use the swimming pool but heard from one of the house guest, that the pool needs cleaning. The Restaurant staff are...

“No cleaning done . They only offer late checkout and start cleaning at 4pm”

“Location good. Lobby service good too. ”