Hotel vicino a Joe Brown Park - Surrey

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“From the moment we arrived, this hotel impressed us. The staff were warm, welcoming, and made a point of addressing me by first name, which was a lovely personal touch. The woman who checked us in was incredibly friendly and helpful. I wish I had caught her name because she truly made a great first impression and deserves a shoutout! Being a brand new property, everything felt fresh and immaculate. Our room was spotless, and the views of Mt. Baker from the lobby and rooftop were breathtaking,...

“What a wonderful surprise to arrive at the Ocean Promenade. Our room was a large one bedroom apartment with a well equipped kitchen and fresh furnishings. We had a beautiful view of the ocean and could watch the tides go in and out. The room was extremely clean and daily service was excellent. The little coffee shop in the building offered great breakfasts and lunches at a reasonable price. Highly recommend”

“Room was very adequate and bed comfortable but there seemed to be a lot of dust in the air. The top bed covers probably needed a wash. sheets were clean and fresh. Only 1 coffee pouch but we could have asked for another, im sure.”

“We stayed at this apartment with our young kids after a day at the aquatic centre. When we arrived, we were surprised at the condition of the rooms. The bathroom had several (pubic) hairs all around the baseboards and tub, toothbrush splatters on the mirror, unswept/mopped floors, etc. I wish I’d thought to take more photos. There were not enough towels, pillows nor blankets for our group. Thankfully, we packed a cooler with snacks since the kitchen is not equipped for meal prep. Perhaps worst...

“Great room, comfortable bed, quiet. Staff very helpful and professional. Great breakfast too.”

“Owner was friendly and welcoming. I didn’t realize this unit had a shared bathroom, but it was no problem and very clean. The house was very quiet and I had a very good sleep. Had to leave early so can’t comment on breakfast.”

“Awesome”

“Great room with an incredible view. Clean, quiet and close to shopping.”

“The night reception gentleman was unbelievable. I had flown in to deal with a passing of family and he was so kind when I was coming in late”

“L'accueil a été excellente, notre chambre très propre, avec tous les accessoires nécessaires pour un séjour parfait. Le petit déjeuner était très variés et excellent. La piscine et le centre d'entrainement sont très bien. L'endroit est facilement accessible avec un services d'autobus à la porte. Le seul petit inconvénient est que l'hôtel se trouve à Surrey, donc 40 minutes de l'aéroport de Vancouver, mais elle en vaut le détour !! Utiliser un moyen de transport tel que, Uber, si vous ne prévoyez...

“The staff was extremely helpful and the rooms were spacious and comfortable.”

“Check in was easy and room was updated. Beds weren’t the comfiest but would stay again for a single night”

“We arrived late and exhausted but the desk made us feel like royalty. They helped us plan our trip to the ferry to maximize our trip. Breakfast was not the typical heated from frozen but was instead fresh baked scones and hand made breakfast wraps. Delicious!”

“The room reeked of smoke and was not clean”

“The front desk staff were very courteous, professional and helpful. We came to the city for a medical appointment and needed to book a second night. The gentleman , whose name has escaped me (working in the A.M. of May 29) , assisted us to secure another night. He not only found us a suitable room, but provided us with the best rate. Thank you, you know how you are. God Bless you for the kindness you showed us! We will definitely rebook for future appointments.”

“Very run down. Hallways smell like urine. Small bugs all over “kitchenette” area. I will say I slept better than I have in ages so that was good.”

“Room nice and clean ”