Hotel a Johnstown Center

“I tried to reduce my stay by one night and was told by the property that they would wave the charges for the extra night that I didn’t need, but I was charged anyway. Also, the room smelled unbelievably bad and the surface of the bathtub was pealing up. I checked out immediately due to the smell. I acknowledge that I needed to pay for one non-refundable night, but I was told by the hotel and Expedia that the second night would be waved and that did not happen. Also, the exterior of the hotel...

“Soon as you walk in the building you can tell it's cleaned real well, keep up the good work.”

“Check in was easy. The staff was courteous.. Not much of a breakfast. I’m glad my teenagers were not with me they would have been very disappointed.”

“Room was dated, shower curtain pole was about to fall off. Fire exit door leading to the parking lot would stay stuck this was a life safety hazard.”

“Very clean and modern style hotel. Easy check in and check out process.”

“Check in went so smoothly we reserved 5 rooms with everyone coming at different times. Had no problems at all.”

“great price on a nice stay”

“Safe parking, allows pets”

“Sketchy people on and around property.”

“Stated 2 nights, requested the room be cleaned , new towels. Was assured this would be done , by evening, it was not and only got excuses. So tired of post covid crap!”

“very nice room with a hot tub in it.”

“Didn’t get housekeeping for 4 days straight”

“My flight was delayed so I didn't make check in on my first night. When Expedia called to ensure the rest of the week reservations, without requesting a refund for the first night, the property cancelled the entire reservation and informed them that I would not receive a refund for the entire week. When I called to personally attempt a remedy, thee staff laughed. I sent an email and received no response. Book at your own risk if you are flying because if your flight is delayed, this property...

“There was no bottled water available to purchase or have.”

“Great”

“More options for breakfast would have been nice ”

“One of the nicest places I’ve stayed at in a long time. Staff were also very nice and friendly.”