Hotel a Kampung Ulu Gaing

“Clean room”

“**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a...

“Room are very presentable and comfort.. Worth on the value”

“Excellent communication. Happy with the rooms. Highly recomended”

“The indian staff who is working at restaurant area are very polite and humble.Can give Them 5💫✨️ Only the front deck people never inform me regarding the parking tickets.. I have saman parking for my car...”

“Room was good ”

“High in the mountain. ”

“Room condition can be improve as furniture and TV was bit ageing already. ”

“The hotel needed an overhaul, the room qualities are getting bad every year. We had been staying there for many years for CNY. Now the shower tap is mouldy, toilet not cleaned and dirty and smelly, bed is refreshed, towels are old and rough and greyish. ”

“Good”

“Just a stay”

“not good”

“Reached after the usual check in time. Thank you to staff for passing me the keys still. I like the firm pillows too, room is nice and clean Only downside is nil lift, we had to walk the stairs without our large luggages ”

“The room was very clean and staff were helpful and excelent”

“Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. ”