Hotel in zona Kartika Plaza, Kuta

“Our flight was late. Late night. They waited for us with a big smile. Everyone was cool. Good breakfast.”

“Top location”

“A casa oggi dopo una settimana al Baruna, già ci manca. Personale splendido, sempre sorridente, disponibile e gentile, camera pulitissima, bagno perfetto, con tutti i prodotti, ristoranti con ampia scelta. Peccato la mancanza di una spiaggia attrezzata, ma il tutto compensato da splendidi tramonti. ”

“yes great experience”

“The resort is spectacular, amazing pool deck and Restaurant (the Sands), especially at sunset and nightime . Ligthing set and mood were magic. The staff and service are well prepaired, professional and extremely kind.”

“Il personale è gentile e cortese, la camera assegnata era troppo rumorosa. La colazione è scarsa e tutto ridotto al minimo. Troppa plastica”

“Meno bello di 25 anni fa e con lavori in corso nella zona piscina”

“Room was cleaned every day, had a little musty smell but was ok, ammenities weren’t great, no face washers and towels were not very clean. ”

“Everything good”

“Good place if you have kids. Missing porridge for breakfast and kids club closes if the kids are out, meaning if you have a younger than 4 years old kid, you cannot continue playing indoor. But amazing staff and my 5 years old boy had a blast”

“Great hidden away spot for a comfortable night's sleep. I selected this based on it's 10-15 min cab ride distance from the airport. After a super long flight I knew I just wanted to get to my room. The villa is spacious, clean, and modern. The bed was large and comfortable. the staff were very friendly. In fact they sent me a WhatsApp the day of my arrival so I was able to be in touch that way. They accommodated my late (after midnight) check-in with no problem. Did not get to use the pool but...

“Tutto bene dal check in al check out. Personale gentilissimo ed ottima colazione.Unico neo : fanno un po’ di confusione con le salviette. In camera doppia sono 6 ma all’arrivo erano 2 ed ho dovuto chiedere le altre ed il giorno successivo erano 5 e non 6.”

“Chambre pleine d’humidité, de taches , d’insectes … c’était une horreur pour moi bien que le personnel soit extrêmement agréable, la propreté n’étais pas au rendez-vous !”

“We book 5 deluxe double rooms for 10 people, but according to the hotel there was a mistake in the system and had paid too little. So before going through expedia and the hotel manager, for not chasing the problems we had arranged everything with confirmation from the hotel and expedia respectively. Although we have confirmed the booking for 10 people in the deluxe rooms, the American manager one of the first few nights after you have already checked in with just arrived local staff, is at...

“Didn’t end up staying there after I waited at the reception for 5mins & when the guy came he couldn’t let me checkin 30mins before 😒😒 never booked with them again ”