Hotel in zona Kent Lakes, Carmel

“Excellent customer service”

“The property and room were clean. The two staff members I interacted with were courteous. So, in staying there you're only provided with two little bars of soap, which is fine for a quick stay, but if you're there any longer bring your own, though I'd think they'd provide more. There is only a microwave at the front desk and in the room is only a little fridge. Overall, was a good 2 night stay.”

“bedbugs were present in the sheets, I had other cancel my stay.”

“Had a nice quiet stay , very nice place if your looking for peace and quiet.”

“I strongly recommend this hotel. love it.”

“Very good”

“Clean room, good breakfast. Parking was good. The elevator was out of service, so had to use the stairs. This was very inconvenient.”

“I expected the quality to be somewhat low, but what concerned me most was the lack of safety. When we arrived at the parking lot, there were three men smoking marijuana, and they even approached us offering food and trying to talk to us. I don’t understand why the hotel does not manage people gathering in the parking area and allows guests to be affected like this. It felt very unsafe, and I could not even leave the room. I was also worried that our car might be stolen, so I could not sleep...

“An old, classy hotel. Don’t know about the other rooms, but ours was small as such hotels often offer. Staff was exceptionally helpful. Both restaurants were great. Had a strange problem on our last morning where both hot and cold water in the bathroom were running scalding hot. The engineer had to come and “drain the system“ in order for us to take normal showers. Apparently something that can happen on very hot days for a certain group of rooms. Other than that, a very nice day.”

“This could be a nice quiet motel if they cleaned it up,having mouse traps and ant traps in the room along with no garbage can ,sheets for curtains and no drinking cups didn’t sit well. The bed had 2 flat pillows and had to drive out for coffee. The only nice thing was the bed was clean at least.”

“Nonostante il preavviso di una settimana non sono riuscita ad entrare in contatto con i gestori per cancellare la prenotazione ed avere un rimborso ( unico modo era un contatto telefonico ma dall'italia complicato) Sarebbe andato bene anche un rimborso parziale, nulla. Alla mail con la mia richiesta non ho mai ricevuto risposta, al mio non apparire in stanza nemmeno. Non lo consiglierei a nessuno: nel mezzo della campagna senza nessun tipo di assistenza”

“Staff is great!!”

“They need to leave more then two towels in a room other then that great stay”

“Quiet, comfortable”

“Dirty sheets the bathroom wasn’t work room walls and door dirty”

“Bathroom have big problems with water everywhere”

“The room that I stayed in a king bed was so comfortable I didn’t want to get out and the bathroom was so clean the room was clean and I am picky the breakfast was yummy waffles fruit so much we went swimming I have been here before and the staff was so helpful I recommend this place to you”

“I chose Countryside Motel after reading several of the reviews, which I found to be very accurate. I found the family/staff to be very helpful and friendly, my room was very clean, and offered all that I needed for my stay. A wonderful restaurant was directly across the street, and the owners were also very friendly and helpful.”