Hotel vicino a Kigali Genocide Memorial Centre - Kigali

“A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali.”

“K”

“I have traveled to dozens of countries and countless hotels , and I will say this, This is easily one of the cleaniest and most comfortable room I have stayed in. My entire Trip to Rwanda had me speechless, amazing country , and the stay at NDARU played a great part. On my second night I was so tired from a safari I wanted to do room service , the front desk manager Godfrey came up knocked on my door and told me about the free show with local songs and dancing they were having in hotel. Those...

“The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden...

“Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!”

“Grandi problemi di pulizia camere piene di insetti e zanzare. Il personale è molto cortese ”

“Pagare a parte il caffè e il cappuccino quando hai la colazione inclusa è inaccettabile ”

“Great location and very quiet place. I loved the small and intimate vibe.”

“Big and nice appartment fully equipes except iron. 68m2 and fair price. Located nearly a hight traffic road. I was in 5th floor and was absolutlly impossible to open the windows.Air conditionning wirking well, hot water; high level of privac in that building”

“Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow.”

“My second stay in a week. Pleasant hotel. Lovely staff. Good Service. Nice rooms. Comfortable bed. Clean. Pool. Fresh restaurant. Garden well taken care of. Lush neighborhood. High security. Taxi service. Fully pleased with everything. ”

“Needs improvement however, good hospitality and environment”

“Despite me following up several times prior to arrival to ensure everything was in order, hotel staff did not seem to be aware I was coming. Clerk at reception told me I needed to pay immediately and also pay an additional amount for my wife. She was expressing an unusual and strange urgency regarding this while I got my documents out proving to her that I had already paid in full for two guests via Hotels.com. This exchange set the tone and made me uncomfortable. Room was not tidy upon arrival...

“Good views, fairly good rooms, Good breakfast ”

“Clean spaces with polite staff from the gate to the reception, housekeeping and the kitchen. The food is delicious, including the free breakfast; the only thing is the long preparation time of your order from their menu. You will be told that it would only take 40 minutes, but in reality it's more than an hour. Even ordered food at night, it came after one hour and a half. I tried to cancel earlier but the female staff beg me not to do it because the property will charge her of the food price....

“Staff some staff need some more training on professionalism and timeliness.”