Hotel vicino a Kinlyside Nature Reserve - Canberra

“Nice size family room, however needs more attention to detail in the room. Ie our room was missing pans to cook, the hair dryer was broken, missing a few glasses. Also our room wasn't cleaned despite putting the sign up asking for a clean. However the location was really good, right next to restaurants, fast food, shopping, public transport, rooms were clean. The help yourself cupboard for supplies ie teas, milk, towels etc is a great idea!”

“The room was clean and a good size, comfortable beds and good air conditioning. I thought it could do with a couple of comfortable chairs and the remote didn’t work for the TV probably only needed new batteries”

“Pleasant reception staff on arrival. Room a good size and had a great view over the lake. Would stay there again if in the area. My pet peeve is where the range of pump soap/conditioner etc are mounted in poor locations. It was difficult for me to use the soap dispenser beside the hand basin as it had been installed against the frame of the mirror. It was no deal breaker, just a peeve!”

“the internet....”

“Constant power outages , club staff at the time were rude and overheard them complaining about my call to them , talking to reception. Completely taken out of context to make them feel justified to whinge about it. Was appalled at that club staffer. Did not enter the club that visit.”

“The parking was being redone upon my stay but other than that everything was pretty well catered for your needs”

“A well located hotel with easy access to the city via regular tram link”

“This was a comfortable and affordable room. we were at a show for the weekend so only need a place to sleep. All in all , quite plesant.”

“The property location was excellent but the cleanliness of the room was very poor. The headboard, couch, and carpet were all stained. The sheet had a small tear in it. The wardrobe had a pile of dust, and the bathroom floor under the vanity hadn’t been cleaned in a long time. Room 111.”

“I had an issue with the drain in my shower not draining properly and after reporting the issue a 2nd time it was attended to and fixed. The staff are always friendly.”

“Very happy”

“Good little hotel, not much around it- fair distance to Brandon shops /so be papered to walk. Roof top bar is nice although limiting when it comes to menu choice”

“The room felt muggy in spite of turning down the temperature and opening windows, we could not sleep. Soon after arrival there was loud drilling next door as they did repairs, then a strange man knocked on the door because he wanted to check our toilet for "stickers." The breakfast was a huge disappointment. We stayed here some years ago and remembered it as great but alas it is now the same wet eggs and soggy bacon you can get anywhere. The tiny area for the breakfast buffet felt crowded and...

“Would stay again just for the complimentary mini bar, what a game-changer! Staff were incredible - shout out to Daryl in reception. He left a jar of lollies for my son upon learning it was his b-day. But every other staff we I have interacted with was incredible, warm but professional, communicated well. Definitely a step-up from other hotels The room itself was good, dark and moody, maybe needed a few cushions on the couch. Not much of a view, though it could be cos I requested a quiet...

“Best hotel we've stayed in in Australia. Lovely 1920s building, helpful staff, attractive bar, good location for many sites and on a number of bus routes (Canberra is not a very pedestrian-friendly city). Only quibble would be that, as one of the, possibly the, leading hotel(s) in the Commonwealth capital, a wider selection of Australian wines, and notably some from the smaller wine regions (for example, Beechworth, VIC) could be available.”

“Very basic breakfast.”

“The staff were really friendly and were great at keeping us updated. Nice quiet location with well maintained clean, comfortable room. Lots of dining options nearby as well as supermarkets. Good value for money.”

“Positives: Very quiet and peaceful. Plenty of onsite parking. Negatives: Had to go up and down the outside stairs in the pouring rain to take my luggage up to the room from my car. Got quite wet. The mattress was very firm. Did not sleep very well the first few nights. The grout between a lot of the tiles in the shower cubicle was riddled with black mould. A good dose of bleach or domestos was definitely needed. The carpet is in need of a clean. There were many dirty patches and spots from...