Hotel a Kirkwood

“Pass key to the room we were originally assigned to did not work which required back and forth to the front desk and wasted time. There was no coffee in the room. Multiple things were broken. I escalated the issues with no response or help from anyone.”

“Great property and staff is very communicative! Easy to check-in/check-out. We were late to check in and had an issue with the lock accessing our keys. We could reach out to them easily, and staff was there to help in 5-7mins. 10/10 recommend if you're looking for a group stay. ”

“The hotel was insanely loud. Loud banging throughout the night that almost sounded like construction, yelling, doors slamming, car alarms going off throughout the night. The bed and pillows were very uncomfortable and the sofa in the room had multiple dark stains all over it. The room did not look like it had been wiped down at all. Online, the pricing showed that I would owe $34 at the hotel... Ended up paying over $80 for undisclosed fees. Parking lot entry and exit wasn't working, so it was...

“We enjoyed our one-night stay. The hotel was very clean and conveniently located, the staff was friendly and super helpful, and everything worked out great for us. Thank you.”

“Great room in the sunset tower!”

“Great place to stay in Markleeville. Friendly staff”

“Great location. Walkable to other resorts and lots of shopping and restaurants. Fun part of town.”

“Great, considerate staff, location is ideal and they let you leave your car all day. Very clean, walkable to lots of food options and perfect if you just need a bed so you can ski.”

“Motel nel centro della città, comodo, pulito e con un buon rapporto qualità prezzo. ”

“hi when i checked in, there was no hot water, and even a call to the front desk asked to continue run the hot water for 10-15mins. I did so and still no hot water. I have requested for a room change. However, when I requested for an earlier room cleaning, only the bathroom towels were replaced, nothing else. Overall, it was not a pleasant staying experience. I would say the chances for next stay is low with this chain.”

“We had a nice stay. It was perfect for a little cabin in the woods for the price.”

“They don’t daily cleaning of the room!! It’s ridiculous!! We asked for new towels and took them 1:30h to receive them. It’s a joke! ”

“Clean and spacious room minutes walking distance to Heavenly Village. If you are just looking for a clean room, close to everything, this is the spot for you. Nothing fancy, but staff was very friendly and helpful, and we didn't have to drive anywhere.”

“Black Bear Lodge was such a nice surprise! The rooms and decor are tasteful and very comfortable, and the true test is the quality linens and towels and extra pillows without asking. The grounds show personal touches like flower beds, raised planters, terraced areas with multiple seating options, and best of all is the total peace and quiet. You are close to South Shore if that is your thing, and skiing at Heavenly in winter is right up the road—you can see Gun Barrel from your room. The staff...