Hotel vicino a Klehm Arboretum & Botanic Gardens - Rockford

“Check in was quick and easy. Room was very spacious and clean. Comfy bed. Only negative is the doors are loud when they close. Overall nice place to stay.”

“Outside of the building did not look great but the inside was really nice, charming with vintage wood accents, clean, very friendly & helpful customer service. Shower pressure was great! Breakfast staff very friendly.”

“It was nice and convenient the staff was friendly and useful the only problem I had was the bathtub drain very slow”

“Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.”

“The shower didn’t drain and it was very slippery. I was afraid of falling.”

“Checked in late evening (roughly 11pm) and departed before 7am. Turned in the keys at the front desk. About 7:15, a friendly worker called to see if we meant to return the keys, as we had a second night booked. We hadn't realized, but did mean to turn them in. She said she would leave a message for a manager to follow up with us about cancelling the second night. No one did, so I reached back out. I received a message saying the manager declined a refund. I sent further inquiry and...

“Nice place in good location for the price. Not luxury but okay for a quick overnighter”

“They were very friendly and”

“The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned”

“Our place was very clean with lots of space! Front desk were lovely and will definitely be coming back on future adventures!”

“The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke...

“I love the fact that it was secured and that we could do a 4 a.m. check in when we got off the highway. Staff was friendly. Rooms were spacious and the beds were comfy. Convenient location. I would book again.”

“You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson...

“The worst I’ve ever experienced”

“hotel ubicato all’ingresso di Rockford, vicino ad altri hotel. Purtroppo in ristrutturazione. Siamo stati solo una notte, niente di eccezionale.”

“Clean, friendly, no issues whatsoever. Would stay again!”

“I loved the courtyard outside and it was a comfortable place to spend the night for a concert about 15 minutes away. No issues. But definitely the courtyard was my favorite part of the hotel.”

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