Piscina all'aperto, ombrelloni da piscina, lettini
Controlla disponibilità

Recensioni per The Lamai Samui

5 out of 5
The Lamai Samui
146/24 Moo4 Lamai Beach, Maret, Koh Samui, Surat Thani

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 235 su 399 recensioni" "
Valutazione di 8 - Buono. 100 su 399 recensioni" "
Valutazione di 6 - Soddisfacente. 37 su 399 recensioni" "
Valutazione di 4 - Scarso. 14 su 399 recensioni" "
Valutazione di 2 - Terribile. 13 su 399 recensioni" "

9,2/10

Pulizia

9,2/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Ale, Milan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great but not perfect
We were welcomed by Mr. Touch at our arrival who was wonderful! He made sure to give us the room at 11 am, giving us almost a full day at the resort even though check-in is starting from 3 pm. Unfortunately the plunge pool room (on the ground floor) was very humid and we asked to change room after 2 nights, as the hotel was fully booked, we had to be downgraded to a terrace suite but were given 2 complimentary massages. The staff was great as were the rooms, pool, bar, restaurant. Only downside was the beach, to get deep enough water to swim in you had to walk about 10 minutes towards Lamai (by the shore), but this gave the resort the tranquility which we were looking for as the beach front was not crowded by tourists. Furthermore, every night the hotel provides a complimentary shuttle to different locations (you need to make your own way back), which gives you a chance to dine out/explore a bit! Overall I would recommend this resort!
Soggiorno di 12 notti ad agosto 2017
Risposta di Sawanee Areephan, il giorno 4 set 2017
Dear Ale, We appreciate the wonderful feedback you shared about your recent stay at Le Meridien Koh Samui Resort & Spa. I'm delighted to read that you enjoyed your stay and in particular found the service provided to you by our team members to be so exceptional from arrival to departure. I do apologize though for the inconveniences you encountered with your room. Rest assured, we will take the necessary measures to do an internal follow up with our staff to ensure that issues such as you have mentioned do not happen in the future. Your feedback is highly valued by us so I thank you once again for providing it and hope that we have another opportunity to welcome you back again in the near future. Yours sincerely, Sawanee Areephan General Manager

10/10 Eccellente

Luigi, napoli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno a dir poco meraviglioso!
Siamo stati 5 giorni in questo resort in paradiso. Complimenti a tutto lo staff ma soprattutto a Dominique che ci ha seguiti passo passo nella nostra permanenza. Consiglio a tutti per una magnifica esperienza in Thailandia

2/10 Terribile

monica, torino, italia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Resort Gurich
il Resort Gurich non rispecchia assolutamente le 5 stelle assegnate. la qualità dei servizi è scarsa come la pulizia. Inoltre il secondo passaggio in camera pomeridiano previsto per inserire la citronella e le pastigle antizanzare non veniva mai rispettata.Ogni volta dovevi chiamare e aspettare. L'unica cosa che rispecchia le 5 stelle è il prezzo. Caro per i frullati, caro per i pasti e scarsa qualità dei piatti anzi pessima. Non consiglierei questo hotel che risulta caro con pessimi servizi.

10/10 Eccellente

Leonardo, Ciampino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel Gurich - Lamai Beach
Non è il solito albergo. Le stanze non sono le solite stanze. Si viene accolti con una cordialità speciale pure per la Thailandia. Le camere hanno tutte un salottino. Il bagno è "particolare" 1/2 al chiuso e 1/2 all'aperto. si ha l'impressione di stare in una foresta. Tutte le sere al tromonto c'è la cerimonia di ringraziamento per il giorno appena passato dove alla fine i clienti fanno "decollare" delle lanterne. Avete presente il cartone animato Rapunzel? La colazione è ottima anche se non così varia come in altri hotel visitati in Thailandia (il cappuccino è extra). L'unico neo della faccenda è la spiaggia. Più che la spiaggia in se stessa è il mare che vi si affaccia. Bassissimo e non allettante. Per farvene un'idea, basta guardarlo su Google Maps. Per farsi un "bagnetto" decente bisogna incamminarsi verso il centro della spiaggia (a destra) e dopo 15/20 minuti diventa OK. Considerato tutto quello che si mangia per colazione, la camminata fa pure bene ma se si viene investiti da uno di quei pazzeschi temporali pomeridiani allora avere la camera vicina potrebbe "aiutare". Anche la vita notturna è lontanuccia dal Gurich. Soliti 20/25 minuti a piedi (stavolta su strada) sempre che non vogliate dare 200 BAHT ai taxisti per fare meno di 2 KM. In conclusione, ci ritornerei subito!!!

10/10 Eccellente

Sergio, Alessandria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gurich hotel At lamai beach
Hotel da sogno... Unica nota negativa il mare adiacente in quanto non e possibile fare il bagno causa la bassa marea

8/10 Buono

John

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Used to be an amazing nice hotel and In immaculate condition when it was run by Les Meridian. We had stayed there multiple times pre-COVID. Now it’s looking very dated, nothing to do in the hotel (they used to run little events- cooking lessons etc..). Now there’s really nothing to do there. The beach front is dirty and full of litter, plastic and dead fish. This small beach area in front of the hotel used to be cleaned regularly and this is no longer the case. I see other hotels cleaning their beach area daily - this hotel does not. Also Lamai and the immediate area around the hotel also seems to have not recovered from Covid - places we used to go to are gone etc.. All this and they still charge what Les Meridian charged when it’s not as good seems unreasonable. This was our third and last time we will stay there - which is a shame. No fault of the staff and people working there- they are brilliant, just seems to be the people running it trying to do it on the cheap.
Soggiorno di 14 notti a marzo 2024
Risposta di Kowit Prabpet , il giorno 20 apr 2024
Dear Khun JohnThank you for sharing your experience with us. We're sorry to hear that your recent stay did not meet your expectations, especially considering your positive experiences with the hotel before. Your feedback is valuable to us, and we apologize for any inconvenience caused by the dated appearance of the hotel, the lack of activities, and the cleanliness of the beach area.Regarding pricing, we appreciate your feedback and will consider it as we evaluate our rates and services to ensure that they align with the value we aim to provide.We apologize for any disappointment caused, and we regret that this will be your last stay with us. We appreciate your recognition of the efforts of our staff and team members, and we will work diligently to address the issues you've raised to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to exceed your expectations in the future.Best regards,The Management

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff at this hotel really make your stay with them exceptional. You are made to feel so welcome and treated with courtesy and friendliness. The pool facility is fantastic and both restaurants provide great quality and speedy service. I really recommend this hotel
Soggiorno di 3 notti a marzo 2024
Risposta di Kowit Prabpet , il giorno 4 apr 2024
Dear Khun James,Thank you for your glowing review! We're thrilled to hear that our staff made your stay exceptional and that you felt welcome and valued throughout your visit. It's wonderful to know that you enjoyed our pool facility and found both restaurants to offer great quality and speedy service. We truly appreciate your recommendation and look forward to welcoming you back again soon!

6/10 Soddisfacente

DEAN

Mi è piaciuto: Pulizia e personale e servizio
Food menu was very limited, hotel needs maintenance. Beach was rocky underwater difficult to swim had to stick to the pool and toilet in room you could not put toilet paper in it. Open bin was provided but that is embarrassing
Soggiorno di 11 notti a marzo 2024
Risposta di Kowit Prabpet , il giorno 4 apr 2024
Dear Khun Dean Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We're addressing the limited food menu, maintenance issues, beach conditions, and toilet situation. Your comfort is important to us, and we're working to improve. We hope you'll consider staying with us again in the future.

2/10 Terribile

Lia

Soggiorno di 2 notti a febbraio 2024
Risposta di Kowit Prabpet , il giorno 8 feb 2024
Dear Khun Lia,Thank you for taking the time to share your feedback with us. We would like to extend our sincerest apologies for not meeting your expectations during your recent stay. It is disheartening to learn that our hotel design, specifically the Oriental heritage style, and the absence of air conditioning in the bathroom led to your dissatisfaction.We appreciate your valuable comments, and we have taken careful note of them for our future improvement initiatives. Our aim is to provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in guiding us towards achieving that goal.

10/10 Eccellente

ian

Soggiorno di 9 notti a dicembre 2023
Risposta di Kowit Prabpet , il giorno 8 feb 2024
Dear Khun Ian, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Eccellente

Dana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sehr schönes und saubere Hotel, das Personal bemüht, sich alle Wünsche zu erfüllen. Es ist wirklich zu empfehlen.
Soggiorno di 14 notti a ottobre 2023
Risposta di Kowit Prabpet , il giorno 3 nov 2023
Dear Khun Dana, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Eccellente

Jonathan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic place to stay, with a great team making it a perfect relaxing environment away from the fun of Lamai and Chaweng. Pool access room was the way to go for sure.
Soggiorno di 8 notti a settembre 2023
Risposta di Kowit Prabpet , il giorno 17 ott 2023
Dear Khun Jonathan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

2/10 Terribile

Marie-pierre

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
A éviter très très vieil hôtel Besoin de rénovation Chambres très sombres Stores qui ne s’ouvrent pas car donnant sur des piscines Privees Coût élevé des boissons Vraiment à éviter
Soggiorno di 7 notti ad agosto 2023
Risposta di Kowit Prabpet , il giorno 29 ago 2023
Dear Khun Marie, Thank you for taking the time to share your feedback with us. We would like to extend our sincerest apologies for not meeting your expectations during your recent stay. It is disheartening to learn that our hotel design, specifically the oriental heritage style, did not resonate with you.Your input is invaluable to us as it helps us understand areas where we can enhance our services and facilities. We appreciate your comment and have taken careful note of it for our future improvement initiatives. Our aim is to provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in guiding us towards achieving that goal.

10/10 Eccellente

Dean

Soggiorno di 1 notte ad agosto 2023
Risposta di Kowit Prabpet , il giorno 28 ago 2023
Dear Khun Dean, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 Buono

IDAN

Soggiorno di 5 notti ad agosto 2023
Risposta di Kowit Prabpet , il giorno 28 ago 2023
Dear Khun Idan, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

10/10 Eccellente

Thomas, Doha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We really enjoyed our stay
Soggiorno di 4 notti a luglio 2023
Risposta di Kowit Prabpet , il giorno 17 lug 2023
Dear Khun Thomas That's wonderful to hear! I'm glad to know that you had a great time during your stay in Koh Samui.

10/10 Eccellente

Brendon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best hotel in Lamai for sure
We booked this hotel last minute as our previously booked and paid for hotel cancelled last minute. We were so happy at The Lamai Samui. It was serene, pool was gorgeous, staff friendly and food was great. We had 5 nights in total, 1 in a terrace room and 4 in a private pool villa. Pool villa was lovely, very private and loads of space. We were sad to check out and wished we were staying. Thanks for a wonderful stay.
Soggiorno di 5 notti a marzo 2023
Risposta di kowit prabpet, il giorno 29 mar 2023
Dear Khun Brendon, Thank you for your review and we are delighted to know that you enjoyed your stay with us. All staff do their best to make sure that all our guests are happy during their stay and we look forward to welcoming you back to our home in the near future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 5 notti a marzo 2023
Risposta di kowit prabpet, il giorno 14 mar 2023
Dear Value Guest , Warmest greetings from The Lamai Samui, Thank you for you enjoyed your stay with us. All of us do appreciate your support during difficulty time and our goal is to make all guests stay happy in our home and we hope to be able to welcome you back in the near future. Sincerely, The Lamai Samui

4/10 Scarso

Susan

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Very poor for a 5 star
Very dark room, bathroom was open shower and it smelled. Tv far too small for room and hardly any channels in English, you would expect satellite tv in a 5 star establishment. Drawers kept sticking, furniture old and not too clean either. Pool was nice. Very shabby hotel
Soggiorno di 3 notti a febbraio 2023
Risposta di kowit prabpet, il giorno 23 feb 2023
Dear Khun Susan,Thank you very much for your feedback. We are truly sorry to know that your experience didn’t match your expectations.We do appreciate your comment and take note on this for the future improvement. We look forward to welcoming you again at The Lamai Samui, and will ensure that your next stay will be a memorable one.

10/10 Eccellente

Olivier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2023
Risposta di kowit prabpet, il giorno 31 gen 2023
Dear Khun Olivier, Warmest greetings from The Lamai Samui, Thank you for sharing your comments and we are happy to hear that you enjoyed your stay with us. All of us do appreciate your support during difficulty time and our goal is to make all guests stay happy in our home and we hope to be able to welcome you back in the near future. Sincerely, The Lamai Samui

10/10 Eccellente

Wendy, San Francisco

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was beautiful at night with the lights in the dining area and around the trees. I especially liked the dock extending from the beach. The breakfast buffet was great and enjoyable with the view of the pool and beach. The staff was very friendly and efficient. It was great to use the mats in the fitness center to stretch and do yoga.
Soggiorno di 4 notti a novembre 2022
Risposta di kowit prabpet, il giorno 12 nov 2022
Dear Khun Wendy,Warmest greetings from The Lamai Samui Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We are pleased to welcoming you again! Your Sincerely, The Lamai Samui

10/10 Eccellente

Brent

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent staff - very friendly and helpful. The restaurant staff are very attentive.
Soggiorno di 7 notti a luglio 2022
Risposta di Kowit, il giorno 3 ago 2022
We would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Eccellente

Hege

Soggiorno di 1 notte a luglio 2022
Risposta di Kowit, il giorno 2 ago 2022
We would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Eccellente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had an absolutely wonderful stay at the Lamar Samui. The staff were amazing and nothing was too much trouble.
Breakfast view
Soggiorno di 4 notti a giugno 2022
Risposta di Kowit, il giorno 14 giu 2022
we would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Eccellente

Jonas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Mycket nöjda.
2 underbara veckor i maj. Mycket trevlig och vänlig personal. Vår ocean pool villa kändes otroligt privat och mysig trots att stranden ligger precis nedanför. Mycket avkopplande, perfekt boende för en lugn och stilla semester.
Ocean pool villa
Soggiorno di 13 notti a maggio 2022
Risposta di Kowit, il giorno 14 giu 2022
we would like to thank you for your visiting and supporting us at our resort and appreciate you taking time to provide a great review.

10/10 Eccellente

Mikhail

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is beautifully set in an established garden on Lamai beach. The rooms are nicely designed with a classic style that suits the tropics. We were very impressed by the friendly service that always did there best to assist inspite of being a team that is only 1/5 of what it was pre Covid. I wouldn’t hesitate recommending this hotel to anyone, especially if you can indulge yourself with a stay at their beach villa, so very beautiful.
Soggiorno di 3 notti a febbraio 2022
Risposta di Kowit, il giorno 27 feb 2022
Thank you very much for your nice feedback and review. We all here hope to welcome you again on your next trip to Koh Samui. Kind regards, Management team

10/10 Eccellente

Timothy, Box Hill North

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were all first class at this property. The concierge was extremely helpful and knowledgeable on checkin and through our stay. The Ocean Front Private Pool Villa was stunning. My partner and I did not want to leave, it was such a treat. Refreshing welcome drink on arrival. Welcome fruit in our villa. It had such a lovely vibe. The double deck chair to relax and take in the ocean view one way, another chill out area to get an alternate view, the pool with lights and jets, the frangipani tree overhanging, giving some shade and dropping beautiful fragrant flowers into the water. We just loved it all. Housekeeping were very thorough. New covers on the deck chairs and chill cushion, cleaning the pool, every little detail. The restaurant has 2 levels and we sat upstairs all the time, which looks down on the main pool and on to the ocean and pier. The food was amazing and the cocktails were fantastic. The service and staff at the restaurant and indeed everywhere on the property were second to none. Would love to go back for a longer stay.
Soggiorno di 2 notti a gennaio 2022
Risposta di Kowit, il giorno 21 feb 2022
Thank you for your feed back and enjoy to stay with us hope to see you again.

2/10 Terribile

Jean-Francois

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 14 notti a gennaio 2022
Risposta di kowit prabpet, il giorno 9 feb 2022
Dear khun Jean, Regarding to you are not come to check in with us due to covid problem and pleased to inform we not charge your credit card, pleased advise what the issue why your review 2 point full of 10 point if you have any comment please let us know.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a gennaio 2022
Risposta di The Lamai Samui, il giorno 9 feb 2022
Dear Khun Anonymous, Thank you for your review score 10 out of 10 for us. We are happy to know that you enjoyed your stay with us and look forward to welcoming you back to our home in the near future. Best regards,

10/10 Eccellente

Ciprian

Soggiorno di 3 notti a gennaio 2022
Risposta di The Lamai Samui, il giorno 9 feb 2022
Dear Khun Ciprian, Thank you for spending your valuable time with us and we are happy to hear that you enjoyed you stay ( from your review score 10 out of 10 for us) and we look forward to welcoming you back to our home in the near future. Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel gives us a good vibe and homey feeling. Spacious and secluded at same time, with good restaurant and access to beach.
Soggiorno di 3 notti a marzo 2021
Risposta di Nui, il giorno 6 apr 2021
Thank you for your feed back and enjoy to stay with us hope to see you again.

10/10 Eccellente

Oliver

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great weekend trip
Stayed at the oceanfront villa. Great room design and view. Enjoyed dinner on the pier and breakfasts every morning. Staff was attentive to all needs.
Soggiorno di 3 notti a febbraio 2021
Risposta di Piak, il giorno 25 feb 2021
Dear Khun Oliver, Thank you for comments and we are happy to hear that you enjoyed your holiday with us. We hope to be able to welcome you back to our home in the near future. Please let us know if we can be any assistance for your future holiday. All the best and thank you for your kind support. Piak General Manager

10/10 Eccellente

Volker

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 12 notti a dicembre 2020
Risposta di The Lamai Samui Team, il giorno 22 gen 2021
Dear Volker, Thank you so much for taking your precious time to provide such a wonderful comment regarding your recent stay with us. I am glad to hear you enjoyed your stay at The Lamai Samui We look forward to welcoming you back to our ideally located for another exquisite beach getaway, where you have our commitment for a more seamless stay. Yours sincerely,

8/10 Buono

Viaggiatore verificato

Soggiorno di 7 notti a marzo 2020

10/10 Eccellente

Marek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a marzo 2020

10/10 Eccellente

Adam, Seattle

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff and spa was serene and calm on the quiet side of the island.
Soggiorno di 5 notti a febbraio 2020

8/10 Buono

laurent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a febbraio 2020

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Pleasant staff and breakfast buffet nice pool, beach and location. Frightful price for very small room and under size small bed for my adult son. Room very in need of maintenance with windows not meeting in middle and a large gap to invite the mosquitos in. Stayed 15 nights, the 15th was due to a flight booking issue and boy did Le Meridien bite for that 15th night. Real money grab as I paid on check in for the extra might, and then on check out with the transport waiting they said oh no you have to pay more our staff made an error. Never again. Mean and miserable. Donuts at $7 each OMG. Never again. Stay at Chaweng!
Soggiorno di 14 notti a gennaio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly and helpful. The landscaping and architecture of the property was spectacular.
Soggiorno di 3 notti a gennaio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staffs are wearing smile friendly and hospitality! I felt like at home. If possible, I would spend my vacation there again!
Soggiorno di 4 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ylempää keskitasoa
Erinomainen kokemus tyylikkäästi sisustetussa resortissa. Palvelu erinomaista, ruoka keskitasoa.
Soggiorno di 7 notti a dicembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is great! The staff is warm and inviting. We loved the location, room, pool and the beach.
Soggiorno di 3 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Same, cosy resort with very friendly, helpful staff.
Soggiorno di 7 notti a dicembre 2019

10/10 Eccellente

Jon, Kuala Lumpur

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service throughout our stay. Staff were friendly and very helpful. External areas looked a little tired and lack of covered walkways in the rain was a bit of an annoyance. Otherwise a great stay and would definitely recommend it.
Soggiorno di 5 notti a dicembre 2019

2/10 Terribile

boualavong, IL, U.S.A.

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very old resort and the shower in in the back and a lot of muskedo. Not worth the price or name
Soggiorno di 2 notti a novembre 2019
Risposta di Vinusda Vatcharanukulkiet, il giorno 6 dic 2019
Dear swiftie_07, First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a novembre 2019
Risposta di Vinusda Vatcharanukulkiet, il giorno 6 dic 2019
Dear Valued Guest, Thank you so much for your feedback. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

4/10 Scarso

Valentina

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Comfort della camera
Качество не LeMeridian
Поразило количество муравьев в номере, мы семьей не спали ночами нас кусали муравьи. Уехали оттуда с радостью и все искусанные!!! Неудобный матрас -очень сильно мягкий. Пляжа никакого. Направо из отеля выйти по пляжу метров 50 супер массажистка!!!!
Soggiorno di 3 notti a ottobre 2019
Risposta di Vinusda Vatcharanukulkiet, il giorno 6 dic 2019
Dear Valentina, First, let me just say that I was very sorry to read you felt your experience was not live up to your satisfactory. We really do strive to offer guests unique and memorable experiences so it is disappointing to know we let you down on this occasion because of some mistakes. On behalf of the whole team, I apologize once again that your stay was not completely at the level it should have been at. Your valuable feedback is much appreciated and helps us to further enhance our product and guest experience. We would really like to turn this experience around and make your next stay a memorable one. I hope to welcome you back to the hotel someday soon.

10/10 Eccellente

Mirela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2019
Risposta di Vinusda Vatcharanukulkiet, il giorno 6 dic 2019
Dear Mirela, Thank you for choosing our property for your recent stay. I am pleased to read that you found our resort to be delightful that resort provided an ideal setting to relax and unwind and impressed with our services. I have already shared your generous feedback with our team as recognition for the hard work toward serving our guests. Thank you for staying with us once again. It was a pleasure to have you with us and to be of service to you. We sincerely hope to welcome you back for your next visit to Samui.

8/10 Buono

Laurent

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff, Room was good. Only issue is the breakfast is clearly not at the level of other hotels in same price-range. Not many choice :-(
Soggiorno di 5 notti a settembre 2019
Risposta di Vinusda Vatcharanukulkiet, il giorno 6 dic 2019
Dear Laurent, Thank you very much for sharing the details of your recent stay at the Le Meridien Koh Samui Resort & Spa. We strive to deliver exceptional experiences to our guests and delighted that we succeed to do so on this occasion. Please be assured that I have taken your feedback on board on how we direct the communication to our guests. I look forward to having an opportunity to welcome you back soon. Yours sincerely, Vinusda Vatcharanukulkiet General Manager