Hotel vicino a Kutztown Fairgrounds - Kutztown

“Great place to stay if you’re going to Crystal caverns”

“My only complaint is that i didn’t see the emails with the door code, so when i went there, i knocked on the door and waited a bit - no one was at the property. Then for some reason i checked my email while i was waiting and saw the note with the code. It’s not a big deal, but confusing ”

“The gardens are spectacular, getting better every year.”

“The only problem we had was the indoor pool was too cold to swim. We tried but it was way over the top. I wasn’t expecting such a drastic temperature. We were very disappointed.”

“Few people tell me about a lot of complaints of the service before I decided to stay there, but that was the closest at the moment and it’s not a very nice place to stay or sleep…”

“For some unknown reason, they didn’t have my reservation that I had already booked and paid for. I reserved a room with a king size bed and a pull out sofa since rooms with 2 queen size beds were not available. I was traveling with my adult daughter and luckily we switched rooms with other relatives who were staying at the same hotel attending a funeral The staff first said they could get us the original room but after conversing with one another, they suddenly changed their mind and stated...

“ALL GOOD”

“The staff was very friendly and helpful. We arrived early & they accommodated that by switching our rooms to some already cleaned.”

“Clean room, spacious, helpful, friendly staff. Loved it. Would stay again and again!”

“Staff was friendly, breakfast was the typical breakfast you get for free at any hotel. Parking was also convenient. My only drawback is that the hotel is VERY VERY outdated and rooms have a particular smell to them. For instance, the tv in the room is cable only no Netflix or streaming service. Lastly the room appearance was very vintage and not in a good way. I’ll rate it 3 stars.”

“It was clean, quiet and comfortable.”

“When we got there the elevator was out of service which we were not told about until after we checked in. With 5 prosthetics in my body that was not good. I had also called two weeks in advance asking for a bottom floor room also close to an exit for our dog. The woman who checked us in was also the same woman I had spoken too weeks before (3/times) put us on the 2nd floor opposite side of the building of the doggy area. After begging with her how not happy we were with our accommodations. She...

“I wouldn’t stay here. The staff is the only reason why we didn’t move hotels once we checked in. Young kid at the front desk, Isaiah, absolutely amazing young man. We booked through Expedia two rooms and realized the dates were wrong. Called Expedia and they said they were able to adjust the booking dates so we thought cool. Nope. Wrong. Got to hotel and they only changed one room not two and we lost the other room. Hotel still gave us two rooms but only to discover once we checked in both...

“The room was pretty good however there was construction throughout the property and a lot of things were being done to the property. The breakfast room struggled to remain clean. The food options were pretty good.”

“Esta ves la atencion fue realmente”

“The property was cleaned , staff was kind and helpful. The location was great for our needs.”

“We stayed for five nights, the room was fine. However don't ask the housekeeping staff to get you anything. I assume it was the manager told me if you need anything you go through me not the housekeeping staff. Needless to say that was the only one day we got clean towels and our trash emptied. The housekeeping staff was very pleasant. In all the other front desk employees were also Pleasant”

“I had a wonderful experience love the place well maintained wonderful people had great service. for sure I will definitely be back there soon”