Hotel vicino a La Nouvelle Liberté - Douala

“At check in I was told my expedia reservation had been cancelled. Not true at all. I had to check in with a pre-autorization as new guest. But once the issue got solved, the concierge and all personnel was very polite and caring, calling me by my name. On my departure day (late evening) I was given a room to take a shower (free of charge). The hotel is a standard African aged, well preserved good hotel. But polite service and excuses make the difference !”

“The place used to be good. I am not sure what happened to that property in recent years with maintenance. Just so disappointing. ”

“Le personnel très sympathique et professionnel, je remercie particulièrement le chauffeur qui est venue m’attendre à l’aéroport … je recommande cet hôtel . Sécurité au top et le grand plus c’est que l’hôtel n’est pas loin des agences de voyage, je n’hésiterai pas de réserver le même hôtel à mon prochain séjour”

“nuovo moderno hotel in mezzo al nulla”

“Établissement bien situé pour tout déplacement. Vue extérieur pas très beau à voir. Établissement dont le ménage est fait tous les jours mais trop de cafards, peut-être dû à la saleté de douala. Pas de service voiture entre la résidence et l aéroport ni de taxi surtout quand vous avez un vol à 6h du matin, utiliser l application YANGO pour vos déplacements entre 23h et 7h du matin .”

“Clean, spacious room, ”

“The staff is very friendly.”

“Terrible hotel. We paid $140 for a two-night stay, but we left immediately after seeing the room. The bed sheets were dirty and had blood stains on them. Although the hotel agreed to issue a refund, we have still not received our money. Very disappointing experience.”

“Sanitation is definitely a concern. ”

“This was the worse holiday ever! I arrived at the Hotel after 9.5 hrs flight journey, the receptionist asked me to pay before entering the room where the bill was fully paid before my arrival. Lack of communication between Expedia and the team in Africa was unbelievable. But then I booked/Paid for a queen room: in my biggest surprise I was given a double room with a double bed and I was so mad at that point. The room had no kettle, no water bottle no fridge and it was 27 degrees very hot for...

“Poor quality rooms. Disorganized staff”