Hotel vicino a Stade de la Reunification - Douala

“i love it”

“At check in I was told my expedia reservation had been cancelled. Not true at all. I had to check in with a pre-autorization as new guest. But once the issue got solved, the concierge and all personnel was very polite and caring, calling me by my name. On my departure day (late evening) I was given a room to take a shower (free of charge). The hotel is a standard African aged, well preserved good hotel. But polite service and excuses make the difference !”

“Le personnel très sympathique et professionnel, je remercie particulièrement le chauffeur qui est venue m’attendre à l’aéroport … je recommande cet hôtel . Sécurité au top et le grand plus c’est que l’hôtel n’est pas loin des agences de voyage, je n’hésiterai pas de réserver le même hôtel à mon prochain séjour”

“My stay at this hotel was definitely an interesting experience. The hotel is decent and conveniently located near the airport and downtown. There were a few frustrating situations, mainly due to communication and inconsistent information from staff. I was told braiders were allowed to come to the hotel, but later a housekeeper became upset when I had one in my room. I also had a few uncomfortable interactions with an older restaurant employee, including being asked for money after room service...

“I noticed a few things that need attention. 1. The carpet in the hallway leading to.my room a few stains. Maybe bleach. 2. The ceiling was wet at a few spots. Maybe leaks coming from the top. 3. The elevator takes a”

“Établissement bien situé pour tout déplacement. Vue extérieur pas très beau à voir. Établissement dont le ménage est fait tous les jours mais trop de cafards, peut-être dû à la saleté de douala. Pas de service voiture entre la résidence et l aéroport ni de taxi surtout quand vous avez un vol à 6h du matin, utiliser l application YANGO pour vos déplacements entre 23h et 7h du matin .”

“They couldn’t find my reservation. The staff wasn’t that helpful at all. Until I haven’t received any refund for the reservation,”

“Clean, spacious room, ”

“Everything about this residence is amazing. The facility is very clean and the staff is always there to answer and provide immediate answers to any concerns. I really want to thank the entire managerial team for making my stay excellent. I will definitely come back and will recommend this residence to anyone traveling to Douala for any kind of trip be it business, vacation or any trip.”

“Sanitation is definitely a concern. ”

“Le service client n’a pas très bien”

“The staff is very friendly.”

“Hotelli oli kohtuullisen uusi ja huoneeni mukava ja siisti. Suihku oli hyvä. Kävelymatka rautatieasemalle oli n. 20 minuuttia. Huoneessa ei ollut tarjolla pullovettä, mutta sitä pystyi ostamaan hotellin yökerhosta. Sisäänkirjautuessa respa ei osannut kertoa WLAN:n salasanaa huoneissa (vain respassa olevan WLAN:n) eikä hän saanut sitä selville. Sain salasanan sitten seuraavana aamuna päivävuoron tultua töihin. Hotelli ei myöskään nähnyt, että olin maksanut huoneen jo etukäteen....

“This was the worse holiday ever! I arrived at the Hotel after 9.5 hrs flight journey, the receptionist asked me to pay before entering the room where the bill was fully paid before my arrival. Lack of communication between Expedia and the team in Africa was unbelievable. But then I booked/Paid for a queen room: in my biggest surprise I was given a double room with a double bed and I was so mad at that point. The room had no kettle, no water bottle no fridge and it was 27 degrees very hot for...