Hotel vicino a Lake Victoria Serena Golf Resort & Spa - Kampala

“The hotel rooms are clean.”

“This property doesn't exist!!!.Stole my money,lied Agoda is doing nothing can get a response.Very angry at entire situation Ian.”

“This is a very poor Hotel like very similar to a Motel 6 but charging like a Marriott in Central New York? This should be prohibited!!!”

“The property was well maintained and the staff were really wonderful 👍”

“One of the worst hotel experiences I have ever had and I strongly advise against booking this property. The hygiene standards are extremely poor and far below acceptable levels. The bathrooms are not only poorly designed but potentially hazardous due to the awkward and unsafe alignment of the sink and toilet seat. Customer service is shockingly unprofessional and disorganized. I was granted an extra hour after checkout to pack, only for the manager to later call and dismiss the arrangement,...

“Besides the price being a little high and not offering late checkout, I honestly loved everything about the property. The staff were very friendly, helpful, and welcoming, which made the experience even better.”

“The property is average. Staffs were very good. ”

“Very bad acces road especially after rain. Away from main road and any big shop. Breakfast was always late and room next to kitchen is a nightmare. No night time so no good sleep for you (noises). Owners are friendly but they need to be more serious about guests. No hot water in shower. Heater broken? No bin bags. Doors and windows are not soundproof like stated on www. Good view on the city may compensate above issues. I would come back but this time only on top floor.”

“The staff wss very accommodating ”

“The name was not in the list, Couldn’t find my name.”

“On Expedia overpriced. Not a safe place, insects in Room. Not very clean. Avoid as Expedia id”