Hotel vicino a Little Mitten Lake - Rockaway

“Clean room”

“Staff was rude , and even worse since they didn’t refund my cash deposit when I checked out . I called after leaving & mind you I was in nj for work and I left to go home in Chicago . The guy tells me that I have to go back in person, only way to get my cash deposit back . They require a deposit but you have to remind them to give it back .. not cool , even worse they refused to refund me over the phone !”

“Room dirty, friendly staff, enough parking”

“I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

“Ottimo come sempre! Colazione ok”

“I specifically booked a room with two beds because I was traveling with my daughter and her friend. However, when I got to the hotel, they told me there were none available and that because I booked through a third-party, they didn’t know I needed it too bads.”

“The staff was really kind and helpful, and they even assisted me with my poor English. The room was clean and quiet, with a smart TV and everything working perfectly. I was very satisfied with my stay. Thank you!”

“Reception poco Cortese ”

“Great staff. ”

“Run down Room cleaner than expected”

“While the hotel itself as okay, we were extremely disappointed with the pool area. Traveling with two kids, a pool is a must. The pool room wash hot, the floor was slippery and dirty (I saw clumps of hair and a bug) and the towels were small and scratchy. The pool was so cold my kids weren’t in the water for more than 10 minutes before their teeth were chattering. They finally got out with blue lips. I really hope they invest in upgrading their facilities as there are many hotels in the area and...

“Tutto ok”

“Cozy rooms, friendly staff! Good breakfast spread and a nice homely kitchen!”

“Ottimamente dislocato, vicino la fermata dell'autobus per NYC, l'hotel è gradevole pur necessitando di manutenzione ordinaria per l'intero edificio. Camere ok con comodo letto king e silenziose, wifi ok, aria condizionata, ampio parcheggio, il bagno andrebbe rinnovato. Altri servizi in camera: frigo, ampio schermo tv, ferro da stiro, phon, microonde, caffettiera usa, asse da stiro. La cassaforte non funziona, non forniscono cuffie per doccia, shampoo. Livello di pulizia medio. Colazione gratuita...