Hotel vicino a Lorain Public Library - Cleveland

“Our 2nd stay here and we will continue to be return customers when we visit family here. Wonderful staff, nice room, great location for us and a great look. Just FYI, the phone in our room didn’t work but it was ok. It was frustrating to have to flip through every channel to find a show as the system did not let us use guide or info. That is worth a complaint. We also tried to connect our laptop tooth the HDMI input on the tv but the remote would not let us change inputs . Things to think...

“All good Friendly staff”

“Staff amazing room clean and comfy ”

“Friendly people. Clean room and bathroom. Comfortable bed.”

“Love the staff”

“The room was spacious. Smoke free rooms. Staff was friendly and helpful”

“Clean freak and nervous about hotel stays, but this hotel was the cleanest even out of top Brand hotels I had to stay at for 3 mths waiting on closing of home. So super clean. Being renovated. Quiet. A good feel a a great energy about the place. Staff are family. They are real connected and fun loving and professional and patient ”

“Like”

“It was good ”

“It a good place to stay ”

“I was shocked to find dirty sheets on the bed.When I called reception they offered me a new room which I refused because it would have involved getting dressed, packing and moving at midnight. I asked them to change the sheets and receptionist said they were not responsible for room cleanliness. I reminded them that during a pandemic it particularly irresponsible to ignore basic hygenic protocols. That was not acknowledged so I ended up going down to the frontdesk to get clean sheets and make...

“Great, friendly staff. Fresh, clean room.”

“Very clean room, staff very friendly ”

“I was great”